Product: Taylor Guitars 855
Price Paid: UNKNOWN
Submitted
12/05/2007
at
11:24pm
by
Wayne
Email: katnookcs at gmail<dot>com
Features
:
10
Glossfoss finish.
Jumbo 12 string fitted with expression system.
Taylor Ebanoid tuners.
Ebony fingerboard.
2005 model
Indian rosewood sidea and back, spruce top.
Sound
:
10
The guitar sounds great and exceeds my playing, it produces wonderful sounds with the slightest touch.
Despite being a 12 string jumbo, I love the neck, very easy to play.
Action, Fit, & Finish
:
10
Perfect, it is great, a delight to play.
Gorgeous finish. Lovelky low action with a dead set straight neck.
Reliability/Durability
:
7
I would not use it for gigging.
I only play several times a week and one of the tuning pegs has already broken.
Customer Support
:
1
Here's the reason for my post.
The guitar is not even 3 years old with very light play.
When the tuning peg broke, I called Taylor and was told that as I am not the original owner, the guitar is not covered.
I would hope that when a company asks $4000+ for a guitar, that if a component breaks in 2 years, they would take care of it, regardless who owns it.
I can take it to a local rep and they could confirm wear and tear (NONE). I feel this is very poor on their part. As an added spur, they do not carry those pegs anymore, despite only making the guitar less than 3 years ago. So, at my own cost, I will have to replace all 12 pegs. Appalling.
Overall Rating
:
8
I love the guutar and will repair it.
I would recommend it to anyone, it is a joy to play and hear.
I wanted to let anyone who is interested know, Taylor's policy and how I felt about it.
