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Home > Bass > Bass Amp Reviews > Gallien-Krueger > 2001rb

Gallien-Krueger 2001rb

Summary
Price New Gallien-Krueger 2001rb @ Musician's Friend
Manufacturer URL http://www.gallien-krueger.com/
Features 10.0 (1 response)
Sound Quality 10.0 (1 response)
Reliability 5.5 (2 responses)
Customer Support 1.0 (1 response)
Overall Rating 10.0 (1 response)
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Product: Gallien-Krueger 2001rb
Price Paid: USD 2200
Submitted 08/17/2009 at 08:32pm by Hsin-Kai

Features : No Opinion
Have no chance to operate it and hear the sound. It was broken when it arrived my house.

Sound Quality : No Opinion

Reliability : 1
I can not depend on it, it never worked.

Customer Support : 1
I live in Taiwan, it's not easy to try and buy a amp head in store. It's very common that we have to order the amp from the authorized dealer and wait for several months.


I ordered a GK 2001RB by their official authorized dealer in 2008. After 6 months, the dealer suddenly told me they can't get this product for me and refund me deposit. Okay, that???s fine, the so-called official dealer sucks, but I can tried another way to buy it, directly bought it from USA with my friend's help. When I finally got it, connected the power cord and tried to turn it on, the amp did not work. No working sound, no LED lighted, no signal from the output. I checked every details, including the outside of package, my operation procedure, the power supply, the power cord and cables. Everything is well and intact. The only trouble is that, the amp fall asleep just like sleeping beauty.


The GK company emphasized that the warranty was invalid overseas. Their technician helped me troubleshooting, although I often waited for couple days to get reply mails, it did not help the situation. They said I can removal the shell and send all the electronics boards back to them. But it didn???t make it better. So, maybe that meant I should send whole amp back. It???s very big and heavy, so the transportation fee cost over half new amp. Last week, GK sent the amp back, but the power still can???t be turned on. I had never had the chance to use it. I told them this situation, but they told me that ???Anything could happened ???, ???that is the nature of electronics ???, and only wanted to offer another troubleshooting. Will it help?



I paid 1200 USD to buy this brand new amp and more than 1000 USD to transport twice, not including sending back the boards and the customs fee. More than 6 months troubleshooting to find the problem. I am just an end user, a bassist who want to use his new amp. If this amp was broken caused by my inappropriate operation, okay, I will just shut up and follow your company's "Warranty" policy, because I deserved it. But, but, since I got this amp, connected the power cord after reading the owner's menu, this amp never worked, even the power LED didn't light. I respected that they all are professional in this, I gave them my patience and sincerity over 6 months, but it???s enough to bear this amp, almost freak me out.

Manufacturer should be responsible to their product, especially the problem isn't caused by inappropriate operation, even the customer did not have the chance to operate it !! I just want to remind bassist who is interesting in GK product be careful before buying. Maybe I???m the only unlucky one, but it indeed revealed the after-sale service of this company.

Overall Rating : No Opinion
Still arguing with the company, I just heard lots excuses till now.


Product: Gallien-Krueger 2001rb
Price Paid: USD 750.00 USED
Submitted 03/28/2008 at 02:50pm by Matt

Features : 10
2005 GK 2001rb. This is a hugely versatile, loud, amp head. I play everything from country rock to hardcore and progrock, and the 2001rb does it all.

Sound Quality : 10
I play my 2001rb with a p-bass, a Warwick Corvette Standard 5, a Jazz bass, and a Sterling HH. The eq is both versatile and easy to use, although you need to read the manual! It's never noisy, can make creamy smooth sounds, cold hard precise sounds, crazy overdrive, and everything in between, depending on how you set it up. I play it with two 4ohm Edens (210xlt/xst) and a 4ohm Marshall 215--usually I use them all together, the Edens on one channel at 2ohms (540watts), and the Marshall on the other a 4ohms (360watts). The clean channel stays clean, unless you choose to thicken or overdrive it using the Boost control, and the distortion channel can go from fat tube-style to massive overdrive. The channels are footswitchable and the footswitch includes a mute-button and, if you've got the GK cabs, a tweeter-mute function.

Reliability : 10
I got this amp second-hand and have had it for a year. It was well-used before I got it, and it still runs great. Never had a problem.

Customer Support : No Opinion
Never needed to use it.

Overall Rating : 10
I've been playing for thirty years. I have played most of the major brands, and currently also own a Mesa 400+ and an Eden wt550B. I have used the GK almost exclusively for the past year. I love everything about this awesome, loud, versatile head.

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