Product: Behringer DD600
Price Paid: UNKNOWN
Submitted
07/11/2008
at
09:40am
by
AXEMAN
Ease of Use
:
No Opinion
This is a follow up to my previous review of this product. See below- customer support.
Sound Quality
:
No Opinion
Reliability
:
No Opinion
Customer Support
:
No Opinion
In all fairness to Behringer, I did finally get a response from them offering to replace my pedal under warranty. It took longer than I feel it should have but they did do the right thing.
Overall Rating
:
No Opinion
Product: Behringer DD600
Price Paid: UNKNOWN
Submitted
06/26/2008
at
01:04pm
by
AXEMAN
Ease of Use
:
10
Easy to use, gives up to 2 seconds of delay with reverse and hold [record/play back function] as well.
Sound Quality
:
1
What can I say, here is the problem. The delays sound great but...there is a huge loss of signal when it is in the effects chain. I run mine through the amps effects loop. If this pedal is in the chair about half your signal [volume] dissappears, it doesn't matter if it is on or off. Just plugging it in is the problem!!
And this is a brand new pedal, straight out of the box!
Reliability
:
1
See above. If it didn't work right when it was brand new, what can you expect down the road? Can you say "quality control"?
The truth is it never worked right even once but that is what the lowest rating says.
Customer Support
:
1
Forget it. i have called them, emailed them receipts and proof of purchase. I have heard nothing from them. Even after talking to them on the phone.
Yes they are very friendly, so what? If they don't take care of the problem it means nothing. They have promised several times to send me an email regarding repair or replacement, nothing.
So much for a meaningful warranty.
Overall Rating
:
1
Forget it, forget Behringer. Spend a little more money on something you can rely on.
