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Peavey Feedback Ferret II

Summary
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Manufacturer URL http://www.peavey.com/
Ease of Use 5.5 (2 responses)
Sound Quality 4.5 (2 responses)
Reliability 10.0 (1 response)
Customer Support 5.5 (2 responses)
Overall Rating 1.0 (1 response)
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Product: Peavey Feedback Ferret II
Price Paid: N/A used
Submitted 08/10/2004 at 07:37am by Sound Sorcerer Entertainment and AV Services
Email: gmatthews<at>soundsorcerer dot com

Ease of Use : 8
It is as easy to use as any other feedback eliminator. Of course a real pro does not use one of these if they have the time to ring out the system they are using! But when you have to do a quick setup and you do not have time to ring out, this thing will make it easier. Manual was fine and clear enough. Hooked it into the PA (monitorland)and it worked out of the box.

Sound Quality : 6
I used this rig for monitors when I have mulitiple acts and I know that equipment is going to change on the stage and feedback will become an issue. I do not use FE's on mains because they do sacrifice sound quality.

Reliability : 10
Peavey tends to have very reliable products. This unit has given me know trouble. No need for backup...

Customer Support : 10
I have a contact at Peavey who helps me with everything...always great!

Overall Rating : No Opinion
This unit is primarily used for monitors on stages that will see multiple acts such as at a an outdoor festival. Music can range from a DJ to Jazz to bad rock and roll :-). I generally do not use these when I have time to set up and ring out/tweek the system and I have control of what gear moves on and off the stage. If I do not, then I use it! As for the other guy who complained that it was junk...why in the heck would you use it on a guitar amp anyway? Most FE's are automated notch filters and they will color the sound in an effort to clear the frequency (s) that are causing the feedback. Use the EQ on your amp or better yet, turn down the stage volume! You are messing up the overall band mix out of the mains anyway!!! Let the FOH engineer mix your volume...unless you are a hack and then your opinion is twisted anyway...or you have caused yourself significant hearing loss :-)


Product: Peavey Feedback Ferret II
Price Paid: 354 (UK Pounds)
Submitted 08/09/2004 at 03:48am by Anonymous

Ease of Use : 3
See Sound Quality

Didn't get around to editing patches (see below)

The manual enclosed with the unit was the wrong manual

Sound Quality : 3
The sound quality of the Ferret II is actually worse than on my Roland AF70's - a product that was discontinued 4 years ago!

Reliability : No Opinion
Don't know about reliability as I sent it straight back....

Customer Support : 1
I needed a Feedback eliminator with as many filters as possible, as my Roland AF-70's only have 12.
Having looked at various websites, it became clear that the Peavey Feedback Ferrett II was the one with the most filters, as it had 32.
As the description on all the websites I visited was a bit ambiguous (it mentioned "32 filters in Dual Mono Mode"), I rang Peavey and spoke to their Tech department, and I asked the question " Is it possible to use all 32 filters on the Feedback Ferret II on one channel". I was told that the answer was yes.
Having aquired this information, I then ordered the Ferret, only to discover when I received it that:
a)The box had been opened prior to the dealer receiving it
b)The manual was the wrong manual - it was for the ordinary 1-chanel Ferret, not the Ferret II
c)It was not possible to use all 32 filters on one channel.

So I returned the Ferret to the dealer and asked for my money back. As the Ferret had to be insured for #354, this cost me #18.95.
The dealer has refunded the #354 I paid for the Ferret, but not the return postage, as they say that this is Peavey's responsiblity, since they gave me the wrong information.

So I have tried to reclam the return postage from Peavey. I was given approx 25mins of excuses by Peavey, so the dealer then tried contacting the MD of Peavey - who does not ring them back. The dealer hasalso spoken to their Peavey rep, and the General Manager of Peavey, but still no refund. In fact, Peavey refuse to admit that they gave out the wrong information, and are now telling the dealer that they will not accept the Ferret back.

So don't bother dealing with Peavey, they give out wrong information and then deny it when you complain!
I will never buy any of their products again!

Overall Rating : 1
I play very loud guitar, and the reaon I needed te Ferret was to stop the squealing of pickups.
I have been playing 3 years.
I would never buy any Peavey product again, they give out duff info and then deny it!
I have tried all the other feedback eliminators and the sound quality of all of them does not match my Roland AF70's, so I'm sticking with them.
The Ferret II is not a particularly bad product, but Peavey's customer service sucks!

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