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PreSonus FireBox

Summary
Price New PreSonus FireBox @ Musician's Friend
Manufacturer URL http://www.presonus.com/
Ease of Use 6.7 (10 responses)
Sound Quality 5.9 (10 responses)
Reliability 4.8 (8 responses)
Customer Support 5.9 (8 responses)
Overall Rating 5.4 (9 responses)
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Page: 1 2 (Show 10 | 25 | 50 | 100 reviews per page) Showing 1 - 10 of 13 reviews
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Product: PreSonus FireBox
Price Paid: UNKNOWN
Submitted 07/10/2008 at 11:31am by Chester Doktor

Ease of Use : 4
It seems easy to use until it doesn't work. Then it is a real pain to fix.

Sound Quality : 2
The line ins are good but there is not enough volume on the mic pres, even with their 12 dB boost that also boosts your noise!

Reliability : 3
It often works.

I've had it crap out on me too many times in the middle of a take to recommend it. I've had it for almost two years now, but it should still work!

Customer Support : 5
I had to pick the middle number. At first Presonus tech support was fantastic. Now though they just send email me parts of the FAQ they have online. Basically they say "too bad that the mic level is too low to record. Go buy a preamp for the mics"! I couldn't believe it.

Overall Rating : 2
I thought it was great while I was doing a bunch of projects with just line in. Then when I started using mics it was all downhill. Condenser and dynamic mics are both bad. It seems that they used cheap parts in this thing. I am so disappointed in Presonus. I will NEVER buy anything from them again.

I'm also disappointed with Sweetwater because they recommended this box because of the preamps in it!


Product: PreSonus FireBox
Price Paid: UNKNOWN
Submitted 07/03/2008 at 04:00pm by Chris Hurley
Email: chrish at ax84<dot>com

Ease of Use : No Opinion

Sound Quality : No Opinion

Reliability : No Opinion

Customer Support : No Opinion

Overall Rating : 6
For years, the Firebox showed support for multiple interfaces in a daisy-chained configuration (for more ports) as "Coming Soon". The Inspire and Firepod both included this functionality. Now, years, later they have finally given up and those of us who bought them with the plan of upgrading them are getting the shaft.

When I contacted them asking if there was a rebate or consolation for owners who bought these, I was told "10% off MAP if you want to buy another interface".

I'll have a really hard time buying Presonus gear in the future.

The interface is decent, especially compared to the USB garbage thats out there.


Product: PreSonus FireBox
Price Paid: USD 259
Submitted 06/15/2008 at 12:50pm by ReekHavok

Ease of Use : 10
Super easy to install(Class compliant on Windoze Ex-Pee and Mac OS 10).
Only thing I had to install was the Mixer and DB Boost panel(Drag and drop on a mac).

Manual is clear cut and if you follow the instructions(Which most don't) it will install right the first time.

Not sure of the firmware version, But it new as of January.

Sound Quality : 10
I am mainly plugging straight in the interface with a guitar and Bass and I am using Logic 8, Peak and Reason 4 and AU instruments long with a Condenser mic(no external Pre's or processing).

I am using it also with my Apple MacBook 2.2ghz Intel Core 2 Duo laptop with 1 gig of Ram and the Latest OSX(10.5.X).

I get very little noise when plugging in and recording(But then again I know how to setup a track and use the gain controls properly, a basic skill lacked by many).

Reliability : 10
I haven't had one issue with the Firebox, I tried M-Audio(Drop outs) Echo(Excessive clicks when just using a mouse). This is one of the best.

Motu was a close second. I have used it with my laptop as a keyboard rig and as backing tracks for solo shows and had no issues.

Customer Support : 10
Had to ask a couple of questions(Use to use PC's so moving over to Mac was leading to asking a few).

Answers with in a day in e-mail and I never had to call them.

Overall Rating : 10
This gets a 10 + + +! No problems and I love it, If it was lost or stolen I would buy its big Brother.

The people who complained about noise or issues probably just need to be patient and "RTFM".....

A little research goes a long way people.

Now buy one!


Product: PreSonus FireBox
Price Paid: 300
Submitted 06/01/2008 at 11:06pm by Eyelessinthemorning

Ease of Use : 9
Plug and play, what can I say.

Sound Quality : 8
Not as good as what I imagine a high end recording device to sound but certainly does the job and is good value for the price range.

Reliability : No Opinion

Customer Support : No Opinion

Overall Rating : 9
If you is using a mac (not a pro) and looking for something good but basic to start off mucking bout with home recording I totally recommend it ay.


Product: PreSonus FireBox
Price Paid: USD 175 USED
Submitted 05/08/2008 at 08:11pm by TheJoker
Email: sarcasticandsurly at gmail<dot>com

Ease of Use : 4
I'm going to start this out with the disclosure that because I could not get the Firebox to play back and record at the same time (for reamping) on my 64 bit Windows box, I'm overall negativly biased against this unit. It works with my 32 bit machine, but doesnt do Full Duplex with 64 and I wasted 2 weeks going back and forth with Presonus tech support, more on that later. Now, on with you regularly scheduled Firebox review.
The Mixer and control panel software look neat from screen shots, easier to pick up and use than my emu 0404 patchmix app, but harder than the control panel for my echo audiofire.

Sound Quality : 4
Digital is digital, and I had the very common problem of a cheap firewire chipset causing clicks and pops. But once that was fixed, the FireBox has some noisy preamps. A friend of mine bought a firepod a couple years back and raved about it so I expected great things from this, the preamps have lots of noise in them compared to my Echo Audiofire.

Reliability : No Opinion
Meh, only had it a month.

Customer Support : 4
PreSonus does not have a 64-bit Windows machine to test their equipment on! Yeah, its May, 2008 and they cant test this on a 64-bit Windows machine. I spent 2 weeks of back and forth with tech support trying to get this to work, thats after I wasted an entire weekend reading their forms about the same problems with SPDIF full duplex recording. From what I gathered it seems other people have expressed this problem with the 2.46 drivers (which haven't been updates in 8 months now), the common solution is to roll back to 2.44 drivers which work nice, except 2.44 does not support 64-bit Windows. The person I got a hold of at their tech support doesn't read their own tech support forums. I'm giving this a 4 instead of a 1 because the guy at least spoke english.

Overall Rating : 2
Noisy preamps, bad interface, poor driver support, worthless tech support. Sent this joker back to ebay, got an Echo AudioFire 4 instead, it cost a bit more but it is better than the FireBox in every way.


Product: PreSonus FireBox
Price Paid: GBP 170
Submitted 04/13/2008 at 10:53am by Mick

Ease of Use : 1
Pretty straight forward. The knobs have divets, not free turning, which is very annoying for fine tuning. Turning the knobs also doesn't feel "right", that's not a technical term but I'm sure you know what I mean. Software is a pain in the arse and only the left headphone works. Frustrating, no satisfaction at all.

Also, they expect YOU cut out and put on the rubber feet! Seriously, in the bag of manuals, drivers etc theres a square piece of sticky-back rubber with four feet on it! Have your scissors ready!

Sound Quality : 1
At levels high enough to record properly I got an awful hissing/hum noise. Nothing to do with my grounding either. Sound is so-so when not full of other noise, I guess preamps on a model this cheap is good whatever. Gave up. Refund pending.

Reliability : 1
The right earphone doesn't work. The thing hisses and the drivers are awful. I've sent it back luckilly in time for a full refund and now I can't get the software off my ******* computer! Very poor piece of kit, and I feel for the people who are stuck with theirs unable to get a refund.

Customer Support : 1
As said I'm able to get a full refund from the shop I got it from. They're really good blokes. However, if you want to have a laugh at how awful their customer support is go on to www.presonus.com, then into the forums for tech support, hold ctrl+f then type "firebox" and look at the amount of unanswered posts compared to views etc. Terrible.

Also, when looking at the products page, watch the accompanying video for the firebox and you'll see that really we've all been dealing with a bunch of redneck goons who can't say "level" properly. If I'd have taken that on board I wouldn't have bought it in the first place.

Overall Rating : 1
An utter piece of garbage. I will always try and deter people from buying one 'til my dying days. Buy an Edirol FA66, my mate has a FA101 and it's a beaut. I'm planning on getting it too, I wish I did to begin with but I thought It'd be better to save ??20. I was wrong.

Please don't listen to any reviews of this from web magazines or whatever such as macuser etc etc. They all seem to big it up loads which isn't a fair representation (seeing as they're all from 2005 aswell). In google type in "firebox problem" and see what you come up with. Look on forums and get real advice.

A poor sour experience. I will never go with Presonus ever again.


Product: PreSonus FireBox
Price Paid: USD 299
Submitted 12/21/2007 at 10:30pm by Jon Stubbs
Email: stubbsonic<at>hotmail dot com

General : 8
Small, desktop unit, very portable, plug and play, firewire interface. Has 2 microphone/instrument preamplifiers, 2 analog line inputs, 6 analog line outputs, S/PDIF input/output, MIDI input/output, low latency monitoring, headphone output, powered via FireWire bus or externally, software mixer, Windows/Mac compatible, fits MAXRACK rack mounting system, includes Cubase LE. Box is metal, has clip indicators, no onboard DSP, physical knobs control mic/instr ins, phones & mix-outs levels.

Connectivity : 9
Has additional FW port for daisy-chaining. S/PDIF and MIDI I/O are accessed through break-out cables.

I/O : 5
The preamps are clean sounding but do not provide enough gain. I often have the gain up all the way and it is not enough. For quiet signals it is not a workable option, an external mixer is required-- unless you have a mic with a very hot output. For instrument ins it works fine. As mentioned above, there is a practical number of inputs and outputs. Send/Return must be accomplished using the available in/outs. One could use the available outs for surround applications, but this would need to be handled in the host software.

Power : 8
The unit is powered via firewire or DC power supply. Phantom power is provided for the front mic in's. I don't know if it is true 48 v.

Technical specs : 8
24-Bit / 44.1, 48, 88.2, 96K sample rate, works with OS X core audio. I don't know if it supports direct monitoring. I always hear the usual latency with monitoring.

Other : 6
Comes with Cubase LE and a few small control panels. No stand-alone operation.

Overall : 6
The Firebox is fine for some tasks: good quality outs for critical listening, MIDI I/O, and for line inputs. If you want to use it with microphones, you may need to boost signals to line level with another device. There is a utility that allows you to boost signals in software (but this is not true pre-converter gain).

When I tried using the Firebox with Digital Performer on a Macbook. There were clicks in the audio. I contacted Presonus they made a few suggestions that did not solve the problem.

I think there are a number of boxes out there with similar features for about the same money. Might be worth looking into other options. But if you can get a really good deal on a Firebox, and won't be using it on quiet mic signals, and won't be using it with DP, then go for it.


Product: PreSonus FireBox
Price Paid: UNKNOWN
Submitted 11/29/2007 at 01:13pm by Plygtar

General : 9
This is a instrument/microphone firebox interface box to use for recording to a PC. It has two pre-amp mic/instrument jacks in front and host of input and outputs on the back of the unit.

Connectivity : 9
Firewire

I/O : 2
While the pre-amps themselves are decent, what really hurts the unit is the it's drvier software. The drivers was piss poor you you cannot use higher recorder levels. The drivers also seem to introduct alot of noise and hiss.

Power : 9
This unit is bus or AC adapter powered.

Technical specs : 1
One one driver available and no updates.

Other : No Opinion

Overall : 1
I was totally disappointed with this unit and would absolutely not recommend this PreSonus unit to anyone. Only good as a doorstop and PreSonus support was the pits. You're better off getting something else. I got rid of it. No one in their right mind would even think of steal it. Too bad for me.



Product: PreSonus FireBox
Price Paid: USD 300
Submitted 03/16/2007 at 05:38am by Lucas

Ease of Use : 10
Plain and simple. You plug it in, load the drivers, it works (at least in my experience, some of the other reviews here are horror stories). Here's a tip: Get the drivers off the website as they will be the most recent ones.

Sound Quality : 8
Surprised with the preamps on this little sucker. Pretty good for built-ins. But then again, Presonus makes pretty good preamps. Then again, they're not spectacular by any means, but they more than get the job done.

Reliability : 10
Hasn't done anything funky on me yet, I've treated it nicely, though. I would gig with it, easily.

Customer Support : No Opinion
Haven't dealt with them.

Overall Rating : 9
I like it, it has simplified my little "idea studio" in my apartment. If it got stolen then I'd get something better, though.


Product: PreSonus FireBox
Price Paid: USD 400
Submitted 03/12/2007 at 09:34am by Jay Scott

Ease of Use : 1
If you can get this to work long enough to get any real work done, then you are doing good. At that point you could then review if it's easy to use or not.

Sound Quality : 1
The Red light that you get after a few days, weeks, hours or minutes will be all that you will hear from the FireBox.

Reliability : 1
Hah! I can depend on it not to work...not once, but twice. I sent it back for repair and the second time was also a hassle. It did work for about a month after I bought it. That was just long enough for me to be stuck with it.

Customer Support : 7
They are actually pretty friendly on the phone, which is why it's a little harder to write this review. They took a loooong time to return my rma.

Overall Rating : 1
I would love for the Fireox to help me record music, but it just refuses to be my friend.

Pop, Rock, Alt.
15 years of playing. Drums....guitar
Gibson Les Paul
Vox AC-15, Marshall JCM 800
HP pavillion zd8000 notebook - XP pro
cubase

Page: 1 2 (Show 10 | 25 | 50 | 100 reviews per page) Showing 1 - 10 of 13 reviews

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