Burswood Steel String

Made in China
I don't know what year it was built
Solid top, type of wood unknown, also unknown as to type of wood the rest of the guitar is made of.

The first guitar that was sent was horrible, the one I have now actually sounds quite good.

The first guitar I received was total junk. The finish on the body was
rough. the neck was twisted and some notes would actually not even sound.The first thing I did was change the strings and noticed how loose the bridge pins were.The holes in the bridge were too large. After installing the strings, the bridge pins would actually pop out.
After playing the guitar for a short time, the dye in the neck came off and stained my fingers and you could see where it wore through to bare wood.Also the tuners were all loose. The second guitar they sent me was much better. But I would have preffered to just get a refund.

I think this guitar I have now will hold up pretty well. But due to the inconsistentcy of the product, I can't speak for all of them.

I saw this at HSN and bought it online at gift ot guitar which is Ingenius Designs Co. Customer service is only by telephone and they are very hard to get through to. They told me to send the guitar back and they would credit my card, but instead they sent me another guitar.I am disappointed at their quality control. It's almost like they tried to pawn off there junk first and since I went to the trouble to send the guitar back, they sent me a better quality one.

I've been playing a couple years and own a Sammick acoustic.
No I would not buy one again.
Its probably a mistake buying a guitar sight unseen.
This isn't a bad guitar, but I would have preffered to just get a refund on the first one and spent a little more money on a guitar that I could test drive first.

Burswood Steel String Guitar
Purchased: one night in a daze from a TV ad
Price $100

looks like a $50 guitar and not well made, still smelled like 1 day old glue

this cannot last long

Lesson: don't buy anything when you are not totally awake and/or
from TV ads. I usually don't, but this was my lesson.
I am disappointed that this great artist put his name on it!
I have not used this guitar, however, it is not the same guitar that was featured by the ad on TV, which I found very misleading, therefore
I want to return it.
The information contained in the box does not specify anything, and I do not know where to return it to.
Does anybody have info on how to return it? Other websites and customer reports indicate that there is no customer service.
Any information is much welcomed.
Mary
priority@erols.com

False advertising! Not a solid spruce top. Not set up ready for playing. Very poor quality strings. No model number or place for one. Not hand signed. Did include accessories advertised.

Good sound, once I had a professional set up.

Very poor action. Needed a set up.

Do not think it will hold up for a year. Can not depend on it. Absolutly could not be used professionally.

No satisfaction. Bumped around to different phone numbers. No warranty. Falsely advertised. Had to spend $60 for a set up and strings to make it playable. No one could help me when I called several people. Everyone said it was not their responsability.

Played for 30 years, bought it for my son. Would not purchase it again.

made in 2002 probably in japan spruce top which looked very nice for the price of the guitar no electronics, cheap tuners, medium sized neck after a few days of play mine started showing scratches came with cheap bag which would not protect it, extra set of strings, allen wrenches, and a strap

the sound was nice did not sound as good as the 5,000 dollar guitar that esteban was playing but did have a nice and mellow tone for a 100 dollar guitar

this is where it really hit the fan the tuners were very cheap, as soon as I got it into tune the pegs started falling off, as stated earlier the black on the neck started to scratch off, the nut was outrageous and needed to be filed, after a few days of playing the d string would not tune at all. Beautiful looking guitar but set up badly and after a few days started falling to pieces

probably not just a 100 dollar beat up guitar that did not even last one week would not have depended on it for live playing

did not deal with them just with home shopping network and they accepted the return unknown how burswood is and very disappointed that a star would endorse this piece of garbage.

I have been playing off and on for about 4 years the past year and a half on I also own a taylor big baby, american fender strat, dean hardtail, and gibson les paul. Not that I compared this guitar to any of these other ones but definitely look elsewhere. The main styles I play are blues, r and b, rock and roll and pop type music. Good playing to everyone and as I was always warned by my teacher try not to buy guitars in the mail.

The top is solid spruce as advertised and for the most part looks fairly good. The pickguard is mediocre, but what can you expect from a $100 guitar? The guitar has 20 frets and supposedly a mahoghany neck, although I thought mahoghany would look better on the fretboard itself. It says Made In China and is signed by Estaban as he said it would. It includes no model # on the label, although there is a place for one, which I thought to be odd. The autograph at a closer look, appears printed, not hand written.

The product came with a gig bag, one set of extra strings, three picks, a wrench, a strap(which is already tearing apart and scratches to high heaven!) and also includes a video by Estaban.

Some of the frets sound shallow and the product was advertised as having a rich sound. The fifth fret does not sound as good as was advertised, but that seems minor overall. I don't whether is sounds bright or not, but it certainly does sound new. For a student guitar it is a great guitar. For a road/show guitar, you're better off using a washboard with some ropes tied around it.

The guitar came pre-stringed, and the strings were loose(at least the factory knows shipping procedures for a guitar). The finish is good but the fret board bothers me a little bit. It doesn't hold it's finish very well, in fact the sides are already starting to sluf a little and there is white wood underneath. Last time I checked the neck was not white, so either the finish is bad or the neck isn't true mahoghany. On first appearance, it is a beautiful guitar, but the tuning pegs at the top of the guitar are lifted off of the head some. It appears that the stress from the strings are pulling on the tuning pegs. I don't know how long it will hold up before it will affect the tuning ability, but it certainly doesn't look like it's helping it any!

No, it will not withstand live playing. Not for long at least. It's advertised as a student guitar and should be treated as one. Sure it'll be alright to play around your friends, but I wouldn't rely on a paycheck with this thing.

Has no warranty and I'm not sure I'd try to get it repaired if it fell apart after 30-60 days.

I've just started playing, but I know my guitars pretty well already (being as how I have a lot of guitar-playing friends). If it were stolen or lost, I might get a little upset about it, but seeing the others' comments, I think I would be pleased to have the opportunity to buy a better one. One thing I had wished I had asked before buying the guitar was about customer service. I figure if a company has enough trust in their product and put a warranty and support information with it, then I will trust them too. It came with none and unless otherwise moved, I would not choose Burswood again. And if I were Estaban, I would check business ethics once more. I don't think using your own guitar (the $3500 one) demostrates the ability this guitar has. I mean sure, a '76 Chevy looks like any other '76 Chevy, but if it doesn't have what it takes to get it going under the hood, it doesn't matter.

Your basic dreadnought acoustic guitar, all wood, came with gig bag, couple picks, extra set of strings, allen wrench, strap, and video.

Sound is good I guess for a low budget guitar.

The strings seemed pretty high to me, so having read other reviews, I also gound down the bridge...figured its not an expensive guitar so what could I hurt. After doing this, I was much happier with the guitar overall. The finish is not bad, the best being what you see looking directly at it, I did notice a flaw on the back side you can see thru the finish, but overall the body looks pretty descent. The neck on the otherhand has a poor finish, as one other review mentioned, it looks like the edges were gone over with a black magic marker. But, for a hundred bucks, overall I would say its not bad...better than I expected.

I don't know about it withstanding live playing, My use is for my own personal enjoyment. The hardware and finish I think will last with proper care, strap button is not loose, but the strap was too short and made with plastic parts which is already broke.

I doubt I will try to get any warranty out of a $100 guitar (price including the accessories, making the guitar itself not worth shipping both ways)

Been messing around with guitars a couple years, and also have a Peavy Predator International series, and an Ibanez RG 470, so this was a guitar to play around with an acoustic. If it were lost or stolen, I probably would not buy it again, I would find something nice possibly on ebay. My main reason for buying this guitar was the price, and for that I cannot really say it was a bad buy. I didn't compare it to others before buying it as you cannot go down to the local music shop and look it over first to compare it with others. So, overall I would say it would be a good learning guitar once you have lowered the strings to a comfortable height.