Esteban Unknown Guitar

the features werent even in the box, i never got the instructional books, strings, or anything telling me how to use the amplifier. i called HSN and they told me i MIGHT get them, but i wont know for weeks.

it sounds okay, i was pleased with the sound of the guitar, but i couldnt get it to work through the amplifier, i dont know how because i never got any instructions, i think it just dont work, i hooked it all up, put the battery in, a 9volt, which i am guessing because it is the only battery that would fit. tried everything and it still dont work.

it is a pretty guitar, i got the black one, it is in nice shape, but it does feel a little cheap. i am not familiar with guitars, but this product is NOT what was advertised on tv.

i wont know what it will withstand, because i am sending it back, i didnt get what i paid for, and the whole, i MIGHT be getting the rest, just isnt good enough for me, and i dont want to wait weeks to see if i will get it, and then not be able to return it.

well i called HSN to ask them if i am doing something wrong with getting it to play over the amp, and they said they dont know anything about the product and that maybe i should call esteban, so i called esteban, and i was placed on hold for 18 mins and then eventually i hung up, i called estebans sales dept, and they said they cant tell me about the product they just take orders. the customer service at esteban as well as HSN was HORRIBLE. i should have listened to the complaints on the web, but i thought i would try it for myself, and now i am writing the same story.

i was pleased with the looks of the guitar, the quality was a little cheap, i did like the case, and how it was lined in velvet, the videos are a nice touch, but the amp dont work, cant get any help, the reason why i am returning the guitar, is the lack of Customer Service i recieved, the guitar may be a good one, but i will never know because i am returning it before i am stuck with it.

TV ad for Esteban Steel String Guitar by Ingenious Designs. I have to admit that the product is fine for the price.

Sound is better than expected. Classical music, loud sounding.

Fit and finish was fine. No scratches or dings.

I think the guitar will be fine for practice. I try tunes on it just as I do my DXM Martin. The Martins sounds better but the price is three times the Esteban.

I emailed a question from the web site and had an answer in a day, and a very curtious one to.

I have not been playing that long but enough to know a fair bargain when I hear it. I would consider another if mine was lost or stolen. I could not duplicate all the items I recieved for the price from another, and I tried.

I purchased the Esteban steel string guitar with case,training, music books,picks,strings,etc.(from a TV ad)It was defective; the lectronic mechanism inside the guitar did not work. I even took it to BEST IN MUSIC and they confirmed the problem. Also the guitar case zipper was broken when it arrived. After much effort, I contacted Ingenious Designs. They sent me a postage return label. I returned the entire package. They refunded me for two payments, but now they are using my Visa to take money out of my bank account again. I disgarded the information when I thought the situation was taken care of. I can't find my invoice number. Every time I have called the customer service number I've been kept on hold for anywhere from 25 min. to an hour just listening to the recorder tell me to go to the web site, but when I go to the web site, it doesn't come up. THERE IS NO HUMAN TO TALK TO and the phone eventually hangs up.
DATE AS OF TODAY JANUARY 17, 2005
CHECKING ACCOUNT: US BANK
DATE DESCRIPTION DEPOSIT WITHDRAWAL
1/10/05 Visa Purchase (non pin) $66.00
Ingensdesig800-248-3002ny

01/04/05 Visa (non-pin) Return Id * Ingensdesig800-248- 3002ny $66.00

01/04/05 Visa (non-pin) Return Id * Ingensdesig800-248- 3002ny $66.00
So now I'm fed up because it took weeks to get in contact with them in December to let them know of the problem: Their answer was, "well, we're just really busy" That IS NOT the kind of answer you give a customer who has already paid via Visa. Since I cannot find my purchase information,

I was so dissapointed. My daughter has wanted a guitar for two years I saw the info add on TV and thought she would be thrilled.

She saw through the the scam that is Estefraud!! I was very dissapointed! THe bits and pieces were all there but the the guitar was ready to fall apart. It is a true scam!! made by someone who has sold out to fooling single Mums like me who saved and saved for a piece of junk.

I am no one to really give an opinion but the sound was tinny and some fretts would leave a vibrating tone. It sounded like what it turned out to be really so dissapointing. I am ashamed for Esteban having to promote this really sbstandard. He once had my respect but now he has my money.

finish was terrible. Plywood that is painted and it came looking like a moron had used follow the dats putting it together.

It has survived the first three months in the cupboard. It is unplayable well the sound is like a childs toy. Give me the one he plays on the commercial that what I say.. Complete CON !!

I bought it fron HSB_ I tried to return it after 3 days and I was told I must have broken it for it to sound so bad and that if Estaban can play it so should my daughter. THey would not answer my calls. I made the mistake of paying for the trash first. No refund and no calls back after my first complaint. I think Esteban should stop fooling people like me who trust his word and thought at least we would get our money's worth this was a shameful of Esteban.

I think I have said enough. I just wished I had come to this page before I spent all of the money for my daughter's birthday.

Shame on you Estaban!

None. My air guitar has more features than this POS. I think it's made out of balsa wood----you could tear it apart and make planes out of this thing and it would be more useful.

Sounds great when you do your very best Pete townsend impression and smash the bloody thing. Estefraud's sweat shop workers must be as tone deaf as him (must be a requirement for their job description. This crap makes me want to put the guitar down and play video games. Maybe Estefraud shoud try Kazoo making before he reaches for the stars and attempts guitar making.

For this moron to compare this crap to a Martin is ludicrous. The guitar isn't finished. This guitar gave me splinters intead of callouses. Right now I'm dressed like Zoro because I don't want to show my face after buying this crap. The finish on this guitar is as fake as the costume Estefraud wears.

This guitar is hypersensitive to any motion or movement as it will go out of tune. I find this helps to predict earthquakes. PLEASE ADVISE: AFTER TUNING, DO NOT PLAY. With the gap between the neck and the strings, I'm thinking of hanging myself----but the guitar would fall apart before I reached that point. I put vice grips on this thing as a capo. If Estefrauds head was in front of me I'd put vice grips on that too.

Not as much support as my jock strap.

sucks sucks sucks sucks sucks.....was the video over an hour, or did it just seem that long? Can't even use the video to tape stuff over because that's junk too. The gig bag is a body bag for this junk. End of story. Segovia taught this loser? I bet he's rolling in his grave right now. The only billboard charts this guy is on is for the hearing impaired.

Gift of Guitar Esteban classical kit. It came with electronic tuner, 2 instructional videos, musical cd for listening,hard nylon carrying case, extra strings and picks, straps. This is an all wood six string with 3 bass strings cover in steel. It's made out of burchwood and signed by Esteban.

I am a just learning but my instructor thinks I got a good deal. I love it classical

Like I said I am new but everything looked great!!

It is serving me well but I do not know that much about guitars

bought it off of ebay new.

Nice rosette, nice herringbone stripe. The extras were ok, the gig bag could be better, but the video and everything helped to make it worth the price. The neck was cheap looking, the frets are kinda sub-par and it had a sort of cheap feel. But I'll tell ya, you just can't get a better guitar for the price, considering the extras and all. You get what you pay for.

Sounds great!! I play mostly bluegrass and very little old rock. This guitar sounds good for the price.

I liked the action pretty good. The finish is rather sub-par. The tuning keys look cheap but seem to hold tune. There are sanding marks left on the finish where they didn't get it finish sanded good enough. Still, for under a hundred spot......

I'd say you can get your money's worth out of it. I wouldn't say I'd use it on a gig without a backup guitar, but I think it should hold out for a good while.

Have not dealt with the company, bought it from a wholesaler.

I'd say it is most definately worth the price. It isn't a high-dollar instrument, hence the low-dollar price. But I would have loved it when I first started out. It is a GREAT beginners instrument, since it doesn't cost much and sounds great.

Guitar feels cheap. Bridge is thin wood, the bone is plastic, and not big enough for the slit makeing it lean which cracked my bridge.

A Yahmama at Cosco for 90 sounds like a Rimerez compared to this guitar.

No laqor finish, looks plasicy, wood is very thin, fret board is part of neck, not a added piece, and its painted black. Even has paint mess ups. The sides and back are painted not stained.

Mine broke on the second day. The bone was leaning in and broke the piece of wood on the bridge.

HSN took it back and gave full refund. (But only if you call within 30 days of purchase.)

Get a yamaha instead, this is worth 50 bucks a toy guitar for a 6 year old. I thought i was gonna break it playing the chord part of leyenda. It also buzzes really bad and you can't adjust it.

FINISH ON THIS GUITAR IS VERY DECEIVING AND YOU MUST LOOK CLOSELY TO SEE JUST HOW POORLY IT IS MADE...THE NECK TOP IS NOT ROSEWOOD BUT LOOKS TO BE PLYWOOD, PAINTED BLACK AND SOME AREAS WERE TOUCHED UP WITH PAINT OR MAGIC MARKER...

POORLY MADE...AFTER HAVING IT ABOUT A MONTH THE NECK WARPED AND TWISTED A LITTLE MAKING THE STRINGS HARD TO PLAY...THE STRINGS WERE OFF THE BACK OF THE NECK BY ABOUT 1/2 INCH AND COULD NOT BE CORRECTED. I HAD IT LOOKED AT BY A PROFESSIONAL GUITAR REPAIR PERSON AND SAID THE GUITAR WAS VERY POORLY MADE.

ABSOLUTELY NONE....PURCHASED THE GUITAR FROM HSN NETWORK ON TV THRU THE STRENGTH OF ESTEBAN HIMSELF SELLING THE GUITAR...WHEN I TRIED TO RETURN IT BECAUSE IT BECAME UNPLAYABLE..HSN WOULD NOT TAKE IT BACK AND REFERRED ME TO THE MFR OR DISTRIBUTER (INGENIOUS DESIGNS)..TRIED FOR DAYS TO GET THRU TO THEM BUT COULD NOT...TOTAL RIPOFF!!!