Kona KS2BK

Medium jumbo body with slightly see through dark Walnut finish(black-like)
Solid spruce top w/laminate rosewood back and sides
21 fret Rosewood neck and fingerboard
Block Pearl inlays with upside down pyramid faux abalone inlays
Pearl binding with faux abalone inlaying
Sealed die cast tuners with clearish wood like plastic knobs
Fancy Dean syle streak rosewood bridge
Appears to be a bone nut, bridge bone is likely micarta or a fiber composite

It seems everyone is posting these models with the model tag printed wrong.

The sound is beautiful, very rich, defined, poppy and springy but there just isn't enough volume for my needs, the sound hole is too small. Once my strings are about a month old, the volume is almost cut in half. Just doesn't cut it for playing lead without a mic of installing a pickup/EQ system.

The sound is beautiful though, I would compare it to any Gibson, Takamine and even Martin, it's projection is just a bit lacking. Very focused though and if your playing is focused on chords, you should be very pleased. Definitely a good folk guitar if major volume isn't needed and really it's suitable for any style but you will be a bit disappointed if you intend to play lead. Over all the sound quality is most definitely very high. The medium jumbo body gives a very focused sound that is very rich and clear. It's one of those acoustics that makes power and barre chords sound rich and prestine. Not the best for arpeggios and sweep techniques though.

Blues, folk and country are most definitely it's specialty.

Basically flawless. Very impressive for a guitar with all these features that was built in China.

The action however is like any other acoustic I have ever owned, seen or played, way too high from the factory. Nobody wants to take the time to mill the bridges down and since they are all using an off the shelf part, no one does it. Sanded the bridge down as well as the bridge bone(saddle) and got it to a much more acceptable height. I can get up to the cutaway and play lead, strings less than 1/8 of an inch over the fret wire which I scalloped(the wire NOT the fingerboard).

It's a very solid guitar. Nice weight but not too heavy. It's fairly large but not bulky or cumbersome. It's been banged around a fair bit but never dinged or gouged on me. It holds tune, everything is solid and it's been assembled really well.
Careful when adjusting the truss rod though, for some reason the nut on these are incredibly gripping. Any time it needs adjusting I have to break it free. Looks like I should pull it off and grease it to solve this issue for good.

Never dealt with them and at this point I never will.

Overall I'm still really happy I bought it. The features and appearance are just outstanding. The only upgrade it legitimately needs is the tuners or at least the knobs. I haven't played it as much as I intended but it's because the volume issue was a bit of a killjoy.
Solution?
I installed a piezo pickup, glued a plank of wood inside where it is unseen direct center below the sound hole effectively cutting the body in half and cut 2 F-holes in the belly to the left and right of the bridge. This solved the volume issue, put more focus on the treble strings and spruced up the appearance even more.
Will most definitely play it everyday now which is what it was purchased for in the first place.

Can't say if I'd buy it again for sure though because the work I had to do to it so it would suit my styles/needs. The sound hole is just too damn small. If it were bigger, the volume wouldn't be an issue. It's definitely a great blues, country and folk guitar. The cost is what makes it such an incredible value though, you would pay 4-5 times this for any major name brand guitar. I wish I had gotten the model with the active EQ and pickup, this I am certain of.

It's just a REALLY beautiful guitar worth every penny. I suspect I would buy another if it were lost, stolen or destroyed. If it weren't for my issues about the volume, it would have gotten straight 10's.