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Norman B20

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Manufacturer URL http://www.normanguitars.com/
Features 7.5 (35 responses)
Sound 9.1 (38 responses)
Action, Fit, & Finish 8.4 (36 responses)
Reliability/Durability 8.4 (35 responses)
Customer Support 7.1 (8 responses)
Overall Rating 8.9 (35 responses)
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Product: Norman B20
Price Paid: GBP 210
Submitted 06/07/2007 at 07:47am by wm1910

Features : 7
A standard acoustic, no electrics or frills whatsoever. It has a nice unfinished appearance, with no lacquer as you would expect. Made in Canada from solid spruce top, but with a laminated back and sides. My model did not come with any accessories at all, maybe just my dealer let me down there.

Sound : 5
At first this guitar had a great sound, lively and bright without being shrill and having enough bass tones to be well balanced. It was well suited to most styles of play from fingerpicking to heavy strumming. With use however the sound has degraded until after 7 years it is not nice to play, easily beaten by cheaper and newer guitars. The sound now is bassy, but not rich and to get any sparkle or presence from the sound requires frequent string changes. Would have given this a 9 at beginning, but time has taken it's toll.

Action, Fit, & Finish : 7
The setup was great, and has remained so, the wood is great quality, but sensitive to temperature and moisture variations, probably becuse it has a natural finish. The soft wood is also easily dented.

Reliability/Durability : 8
The guitar has been very reliable, but I have been careful with it because of the soft finish.

Customer Support : No Opinion

Overall Rating : No Opinion
I have played for 12 years, and would love to say that I would buy another Norman, although I am not sure. Listening to a new Norman in a shop I could be convinced, but memories of how it sounds now may put me off. I compared this to a lot of other guitars in this price range and this sounded better than all of them, I liked the finish but others would be horrified at the thought of it.


Product: Norman B20
Price Paid: UNKNOWN
Submitted 12/08/2006 at 06:29pm by JT

Features : 7
Features. Hmmm, well it's basic as some guitars go - but that is not what really matter is it? (more on that later). I believe that these will be future values to collectors - no longer made as 'Norman', this small Quebec luthier company was acquired by the Godin/Seagull conglomerate in the early 2000's...
This is a relatively understated looking, but beautifuly built instrument. Mine is a dreadnought with a matte finish cedar top with laminate cherry back and sides, mahogany neck with 21 frets and a rosewood fret board.
Solid action, sturdy, sealed tuners, nut and saddle are made of Tusq.
Nowadays so many brands are being produced in Asia, making all these guitars with pearl-like inlays and quilted veneer coated plywood tops, that these features shouldn't be used to judge a guitar's worth.
I have installed a B-Band sound board pickup for when I use it on stage.

Sound : 10
Now this is where this instrument really shows it's value. I have had SO MANY comments from other guitarists, some of whom had never heard of this guitar maker. I have played over 30 years and a variety of styles and types of music. Is not great tone 90 percent or more of what we search for in a guitar?
This instrument displays lovely clear bass, a prominent mid and nice trebles. Not boomy, yet really projects the sound well,
compare it to the Martin D-16, and has good intonation all the way up the neck.

Action, Fit, & Finish : 9
Action was a bit chunky initially. I understand some instruments had plastic nuts and saddles? - mine has Tusq, a man-made ivory-like material which should show many years of excellent service and enhances the transmitted tone.
As stated earlier, the guitar appears to be very well put together. Now the finish is one "issue" many have described. For me it is a non-issue. I have applied a couple coats of hand-rubbed oil to the cedar top and cherry wood sides/back; just a couple and that's all. I don't want to build up any finish that might disturb the incredible tone of this guitar. If it gets marred or scratched 'Oh well'... this instrument is all about the art and the sound - if down the road I have to get it re-finished then so be it.

Reliability/Durability : 9
Reliability: I can rely on it usually being in tune and always sounding good.
Durability: As stated, the finish is delicate, but the guitar is built well and built to last.

Customer Support : No Opinion
No idea - Godin has a good name, but unsure of support, as I've never dealt with them.

Overall Rating : 10
I have quite a number of guitars, electric and acoustic, I love the tone of this guitar...


Product: Norman B20
Price Paid: USD 250
Submitted 08/25/2006 at 10:51am by Happy_Customer

Features : No Opinion
Bog standard B20, 6 strings, natural finish (looks like bare wood) which feels really nice but dents easily. No pickup, no gig bag, 1 receipt-nothing else

Sound : 8
No doubt about the quality of the sound, it definitely rates highly as far as I am concerned. Nice balance to the sound throughout the range without any surprises at either end. When i first got the guitar I was really impressed with it, I had not heard of Norman guitars and for ?250 I thought it had been mislabelled so bought it immediately. Now however, 6 years later, I am less impresswed with it, it is still a nice sound, but no longer as stunning as it once was. I need to restring regularly to keep it sounding bright, but give the strings a while to settle in and lose some tinny edge.

Action, Fit, & Finish : 7
It looked great new, but age and dents acquired through time do show up with the natural finish (no finish). The action is still great, would change the bridge pins though, they get damaged easily changing strings.

Reliability/Durability : 5
It would easily stand up to being played live, I have thought about having mine fitted with a pickup, but with the natural finish and the relative cheapness of decent electro-acoustics I think i can get a better sound out of a different guitar for not a lot more money, and can keep the norman too. It holds its tuning excellently, despite the rather cheap feeling tuners. Durability long term isn't really impressive, the sound has degraded and the body is showing signs of distress, that is without any undue abuse, just normal play.

Customer Support : No Opinion
N/A,

Overall Rating : No Opinion
I have been playing for 17 years, and have owned a range of gear, electrics and acoustics and all the accessories. i play strictly acoustic now, it helps concentrate on the technique rather than the effect and fits in better wit family life. I wish I had bought a hard case with this guitar, a gig bag isn't really good enough for something with such a delicate finish. It may have helped preserve the sound quality too.
Overall I can recommend this to most players, whether experienced or not, they are great value for money and will last long enough to let you improve, they are never going to be an investment, but at that price what does it matter. A much better instrument that you normally get for the money.


Product: Norman B20
Price Paid: US $350.00
Submitted 01/04/2006 at 11:04pm by Fernando

Features : 7
Made in Canada, this guitar has a solid spruce top with cherrywood back and sides and a satin finish. I purchased mine new around 4 years ago. It is a relatively nice looking guitar, as long as you're not expecting anything too ornate. It has a cream colored binding on the body and I believe the rosette is painted.

Sound : 8
Before buying my Norman I tried several (probably between 12-15) other guitars and none of them sounded as good as this guitar. The day I bought it, I compared it side by side with a Matin D-28. The two guitars were comparable. For the money, no guitar can touch Godin's acoustics. That being said, There's no 'magic' to it's sound. I've played Taylors that, from the first note, have had rich, deep sound to them. I would describe this guitar's sound as being more dry and one dimensional.

Action, Fit, & Finish : 8
I purchased my guitar from a shop that does a lot of it's own set up work before the guitars even make it to the floor so I don't know whether the action on mine was from them or the factory. The action is a little high for my taste. The other problem I've found with it, is that is doesn't stay in tune and I'm not hard on it when I play it. I've never had an acoustic go out of tune as easily as this one.

The fit and finish when I purchased it were good.

Reliability/Durability : 9
So far this guitar has held up well. My only complaint is that the delicate satin finish has started to wear and rub off on the back but I knew that would happen when I bought it. Other than that it's been a very solid guitar.

Customer Support : No Opinion

Overall Rating : 8
I've been playing guitar for more than 20 years and have owned several acoustics, including Ovation, Tacoma, Guild, Takamine and Gibson. Basically I'm an idiot and over the years sold everything else I had and due to financially hard times was forced to buy a $350.00 guitar. When I compare the B-20 to other guitars that I've owned or played, it comes out being just an average guitar. However, when you look at what I paid for it, it's a great value. It goes head to head with Martin (though I'm not much of a Martin fan) and it's head and shoulders above anything else in it's price range. I liked it enough that I've since purchased a Seagull (another Godin guitar). I would buy another Norman.


Product: Norman B20
Price Paid: 200 (#)
Submitted 11/25/2005 at 12:32pm by Liam

Features : 6
It's "Handmade" (a very subjective term) in Quebec in Canada (more specifically, La Patrie, a town which supposedly has a massive history in acoustic-guitar making, and Princeville, which I know nothing about). It has no cutaway, and the dreadnought-style body starts at the 12th fret (so anything higher is a little difficult to reach). It has a solid cedar top (Norman have discontinued that particular model though, for a cedar top you'll have to look towards the ST40), and what I guess are most probably laminated rosewood back and sides. I have no idea what the neck and fingerboard woods are.
The finish, as others have said, is pretty much non-exisitant. But at least it feels and looks like wood, in my opinion a heavily-lacquered guitar just ends up looking cheaper. But it is easy to damage. When I bought it, it did has a few scuffs, and I've added a few myself. This is not the guitar for you if you want it looking pristine.
The saddle is both wonderful and terrible; wonderful because it's compensated beatifully, and the guitar plays very 'in tune', all over the neck. However, the composite material used is kinda weak, and string-sized gouges were there when I bought it, and they've worsened since. Maybe it's becuase I use heavy strings (12s, if you're wondering). Anyway, I'll replace it, when I find something that is composite (I do have issues with having bits of animal on my guitar) and tougher.
The scale seems to be about the same as a taylor big baby (15/16 if you;re wondering), and the guitar as a whole is certainly smaller than a full-sized dreadnought. I love this kind of scale, makes playing chords such as B barre much easier, and your fingers seem to just fly around the neck.
The tuners are good. They seem to stay in tune for an acceptable period of time, and don't require much effort to turn (not so much, though, that it is difficult to tune accurately). It also has a surprisingly ugly pickguard.
That's a pretty exhaustive list. So, on the features front, this guitar has what it needs and not much else. There Onto sound...

Sound : 8
Rich, complex and mellow. It is absolutely wonderful for fingerpicking, yet doesn't seem to get muddy or indistinct when strumming loud. Even with a pick. Obviously, a Spruce top will sound a little crisper, and will cut through in a band situation far better. However, this just sounds beautiful in comparison. It is not the most powerful sound in the world though. I'd give it a ten, but I'm not it's a sound for everyone.

Action, Fit, & Finish : 7
The action on this guitar is fine, getting a little too high up from the 9th fret onwards, but then continuing to be at a great height for my fingerpicking style (I rest my pinky on the edge of the soundhole, and hold the rest of my fingers and thumbs in a claw-like position).
I'd like to say this guitar is gorgeous. It just looks so... woody. The real wooden rosette is fairly stunning, and the cream of the binding, and the pegs that come with it mix in lovely. Even the cheap-looking pickguard blends in nicely.
It's a little shabby-looking though. There are glue marks all over the place; at the edges ot the pickgaurd, just inside the sounhole, on the neck, even on the body at places. Also, the dot markers are not even slightly parallel to the neck (they are still in vaugely the correct spaces though).
There is no fret buzz, and the general shabbiness does not seem to be affecting the sound or general playability.

Reliability/Durability : 6
The mixture of soft cedar wood, and a general lack of lacquer (hehe- see what I did there?), means this is not the most durable guitar that mankind ever beheld. Bumps and scratches will be inevitable, and, if you're not careful, more serious damage.
Everything seems built to last. There is one problem with the tuners though; if you carry it around in a soft case, you may encounter a completely differently tuned guitar than the one you put in. The tuners move with too little force.
My strap has never come off, which is more than I can say for most guitars. Oh, and I would never bring this to a gig, due to it's fragility, the fact they don;t make them anymore, and the fact that I'd probably cry if it broke.
Then again, everything else aside from the top is solid, and seems built to last.

Customer Support : 6
Asked them where I could get a replacement saddle (by e-mail), the answer was recieved the next day. Which is kinda what you'd expect. A six, then.

Overall Rating : 8
An absolute bargin for the price I got it for. Would've been great for the #350 it originally sold for as well. I love it's sound, and playabilty, and everything about it. I'd try to get an ST40, the closest thing in production, if I lost this, or the SP6 from sister brand Simon and Patrick, which was runner up in when I was chose this guitar.


Product: Norman B20
Price Paid: #300 (UK Sterling)
Submitted 10/23/2005 at 04:42pm by Steve Murphy

Features : 6
Canadian made solid spruce top with cherry wood back and sides.
Mine has no laquer whatsoever as i believed it would age better than a laquered model.

Sound : 1
I bought this guitar as a learner about 12-15 years ago and as a new guitar i thought it had a bright and pleasing sound.
It was not overly expensive and could be left lying about the house while the kids were still small and didnt worry about it being knocked about.
HOWEVER, as the years have passed, the sound has degraded to a HUGE degree.
To me it now sounds like a cereal box with strings on and i honestly believe that this guitar has "died". Something i have never experienced before.
It has no life to it at all, no harmonic content and absolutely no tone or sustain to speak of.
In short IT SUCKS!!!

Action, Fit, & Finish : 7
No issues.

Reliability/Durability : 3
Built like a tank, it has survived the kids beating it up when they were small and shows very little signs of the wear and tear inflicted on it over the years.
I havent even had to have it refretted.
Obviously built to last. (But why would you want it to?)
Real shame about the degradation of the sound quality as i had hoped it would improve as the years went by.

Customer Support : No Opinion
Never dealt with them.

Overall Rating : 3
I have been playing on and off for about 15 years and recently bought a custom built Jimmy Moon acoustic on ebay which really showed the sound of my Norman for what it is.
Deeply disappointed by the way this guitars sound has failed to develop, since every other aspect of its construction, durability etc. has been really quite good considering what i paid for it.
If it was stolen or lost, i would be very wary of buying another of this same model and would probably buy a Yamaha LL or similar.


Product: Norman B20
Price Paid: $550 (Canadian)
Submitted 09/13/2005 at 01:49pm by Paul

Features : 9
1994 B20 made in La Patrie & Princeville Quebec, Canada. 21 Frets
No Finish. Great guitar, it replaced my Epiphone acoustic when it was stolen. I went out and tested numerous acoustics, none of which lived up to my standards.


Sound : 10
The sound on this guitar has matured quite nicely, I look forward to playing it for another 10 years.
For the price, the sound is pretty much unbeatable.

Action, Fit, & Finish : 8
The action wasn't all that great after purchase. After a pro set-up it sounded much better.
There is no finish, but I happen to like it. The color of it has changed over the years though.

Reliability/Durability : 10
Very dependable and I have used it many times without my backup (1978 Yamaha Eterna).

Customer Support : No Opinion
Never needed support...

Overall Rating : 9
I've been playing for 15 years now. I've Got a 1978 Yamaha Eterna, 92' Fender Strat, 89' Samick KR570BK and some Les Paul wannabe.
If it were stolen, like my Epiphone, I'd immediately replace it with the head of the person who stole it from me. I'd hunt him/her down like a dog!!
I love the full, rich sound, the bass when playing in my apartment (Has high ceilings).
Great guitar!!


Product: Norman B20
Price Paid: 2000 (RM)
Submitted 05/23/2005 at 11:05pm by ian

Features : 7
Norman B20(6) made in Canada. Spruce top, cherry wood used in the back and sides, lacquer finish. The one I bought has a beautiful flamed mahogany neck. It has 21 frets and came with fishman classic4 pickups.

Sound : 10
Fantastic! I was looking for a guitar that fell in the price range of about RM2,000 (500 USD). But after playing the Maton?s and Taylor?s; everything that fitted my budget sounded like crap. Then a friend asked me to try out the Normans, and it was amazing.
It definitely doesn?t sound a complete as the Maton Messiah but for RM10,000 less there isn?t a comparison. the pickups look cheap so i was also suprised that it sounded really good plugged in.

Action, Fit, & Finish : No Opinion
Overall it was a job well done. The guitars design was kept simple. Nothing fancy from the shape to the detailing. But I love how they allowed the natural beauty of the wood to be shown off.

Reliability/Durability : 9
No matter what brand of guitar you buy there will be the bad apples. in my case So far this guitar has been a gem. It is reliable and when gigging I don?t carry a spare. Even though it is not a high gloss guitar it still looks like new. I play at least 3 hours a day so the guitar is definitely not under used. However a high gloss guitar would definitely be more hardy.

Customer Support : 10
The dealers in Malaysia were great; they were very helpful and very friendly. The guitar comes with a 1 year warranty but from the look of things I don?t think I will get to use the warranty.

Overall Rating : 10
Have been playing for more than 10 years. The best thing about this guitar is the sound. If I had not seen the pricetag i would have guessed that it cost a lot more. Have been using a number of laminated top guitars before this. The next guitar I buy will be a Maton messiah.


Product: Norman B20
Price Paid: 350 (Canadian)
Submitted 02/19/2005 at 09:06pm by Matthew Gordon

Features : 9
Canadian-made dreadnaught, solid spruce top, laminate cherry back and sides, tusq bridge. At this price, I give it 9 for having a solid spruce top. Doesn't have a gloss finish and didn't come with a case.

Sound : 10
I give it a ten because of the price. Good bass without being boomy, clear highs, excellent note separation. Doesn't have the same warmth or air as my Larrivee, but then the Larrivee costs *11 times* as much. I routinely use both guitars when I perform. I use it for grittier bluegrass and blues styles until I can afford a Gibson J-45 (another much more expensive guitar) Medium gauge strings really improved the sound.

Action, Fit, & Finish : 7
No complaints, again given the price. Gloss finish would have been nice. It certainly isn't as easy to play as a Taylor.

Reliability/Durability : 10
I've been giging with this guitar for 7+ years. I don't pamper it the way I do my Larrivee and on top of that I'm clumsy. It's still in great shape.

Customer Support : No Opinion
Never had any problems

Overall Rating : 10
I've been playing guitar for 12+ years. I own a Larrivee D-09, Fender American Deluxe Telecaster and Mesa/Boogie Nomad Amp, Washburn M-3SW/TS Mandolin, Lapatrie Collection classical guitar and a 200 year old fiddle. When I bought this guitar I walked into the store prepared to spend $1200 or so and ended up getting this. I've played a lot of guitars since then and I haven't seen anything I (personaly) liked better for less than $2000. It's a rugged workhorse guitar with a good sound; I'd replace it in a moment if it were stolen or lost. It will eventually be replaced by a Gibson J-45 for giging purposes, after which it will make an excellent "beater" guitar.


Product: Norman B20
Price Paid: 349.00 (Canadian)
Submitted 07/23/2004 at 04:58pm by Anonymous

Features : 9
2004 model I think. Made in Canada. 21 frets with a solid spruce top.
Nice neck (Maple I think). I just liked the way it feels, so to me it could be maple or mahogany. Lacquer finish. Nice compensated Tusq saddle. Everything about this guitar is very nice. To me it's an excellent buy for the price. I suggest going to a dealer and trying several of the Norman guitars to find the one that's right for you. They have several models and I noticed they were all very well built and for a solid top guitar that's just a little more than a laminated-top guitar, I consider it money well spent.

Sound : 9
Mine is very balanced and the guitar will just sound better with age due to the spruce top. I use 12's on it and it's just right for my ears. Good bottom end and sustain.

Action, Fit, & Finish : 10
The action was a bit high, but my local luthier will just shave the saddle down and it will be great. It's fine for open chords now, but when I want to do some Bles runs it's a little high. But it's an acoustic, not a 1956 Les Paul right? The top and back were pretty well matched and this one was even finsihed better than the one I bought last year. The tuners are fine and hold well. It's obvious the people who built this guitar take pride in their work, or at the very least they have decent quality control in place. I don't know how many times I've walked into a guitar shop and seen guitars just thrown up on the wall and not even set up at all.

Reliability/Durability : 9
I'd never want to use any guitar electric or acoustic without a backup. Anything can happens, and sometimes does. I'd rather be reaching for # 2 than frantically trying to re-string in the middle of a set. It is dependable, but some care has to be taken if one cares about their instrument.

Customer Support : No Opinion
I've never dealt with the factory, but my local dealer has always been top notch in looking after me.

Overall Rating : 9
I've never had any problems with an Norman guitars I have owned. That's why I'm a repeat customer.
I've been playing off and on most of my life. Currently in the "on" position :-)
I compared it to Seagull, Art & Lutherie, Washburn, Crafter and Ibanez. They are all fine guitars, but this one just spoke to me with it's sound.
I'd buy another Norman. Next guitar I try from the company may be cedar top, just for a change.


Product: Norman B20
Price Paid: 350 (CDN)
Submitted 06/21/2004 at 04:57pm by Ian

Features : 5
Amazingly garbage material used for saddle that the strings have completely sinked in after only a few months' use.

Incredibly poor quality tuners that need to be tightened and adjusted every two weeks.

A beautiful no finish on this guitar... that's right, they must have used the stuff in the tub of my woodshop class in grade 7. I especially love how this ridiculous finish keeps the guitar so incredible unprotected to the lightest of bumps.

Sound : 8
Actually, really, the only good thing about this guitar is its sound. And believe me, when you first play it instore, you definitely fall in love with the range of frequencies it manages.
So distinct. Don't be fooled. It won't last....

Action, Fit, & Finish : 1
THIS GUITAR AGES SO POORLY!

WEEKS after i got the guitar home, it had intonation problems that basically never went away, they only got worse. I later realized this was due to the worst nut job (no pun intended) i have ever seen.
I mean, the nut was warped, coming unglued, placed crookedly, The bozo that built my norman was seriously drunk.

As i said before, the saddle was horribly cut, and made of the worst material. I think it's weaker than plastic. Anyway, the first time i changed the strings, to my surprise, the saddle FELL OUT. The strings were width-deep in the saddle with only a few months of use.

The frets were seriously destroyed from light use (i mean, i only play folk and alternative) before i owned the guitar for a year.

The E (bass) string buzzes constantly. (a guitar tech told me he couldn't understand why...)

The guitar's intonation problem is totally unexplainable, and absolutely irrepairable. Especially the bass E string, and the B string...

The action actually RAISED with age.

Reliability/Durability : 2
Seriously a joke.

you'll want to take it back after 4 months, only you won't know how...... :\

Customer Support : 1
www.normanguitars.com

You'll see what i'm talking about, there is absolutely no way to contact these people. I sent a letter to some executive at godin guitars, i figure that's as close as i'll get. No response yet...

Overall Rating : 2
I've been playing two years, as long as i've had this guitar, and compared to the Yamaha FG443s i've owned for the same amount of time (which is supposed to be a comparable model) makes norman look like a joke.

If i can't get the guitar replaced worth my while... I will seriously not jokingly use it as fire wood, and watch it burn strings and all as i drink and weep.

NEVER BUY THIS GUITAR! EVER!


Product: Norman B20
Price Paid: US $470 tax included
Submitted 11/10/2003 at 12:16am by Xavier
Email: hokidachi<at>hotmail dot com

Features : 10
6 string...
Read other reviews, since it is pretty well covered.
Mine is a left-handed, this is the best feature for me! Also it is done in Quebec, bonjour les francophones. I will be able to get a good turlute!

Sound : 10
Super!
This guitar sounds very, very good! I cannot compare to Martin or taylor, because I never could try one left-handed, but what I can say is that I had a 200-300$ Dread 10 years ago, and I really had an aversion for Folk guitar since this time.
I'm a Spanish guitar player.
This guitar just sounds incredible! Surely due to the solid top it has.
It really changed my mind on folk guitars now.
It has a very well balanced sound, the intonation is perfect, it is not too Bright, the Bass are not too boomy, the middle are just fine.
I can play everything with this guitar, blues, jazz, fingerpicking, chords, Brassens, even classical!

Action, Fit, & Finish : 10
The action is perfect! a really easy guitar to play.
I really like the natural aspect of the guitar. It looks like a "macrobiotic" guitar!

Reliability/Durability : 10
It is fine, but as every guitars, you need to take care of it.
If you want to clean this guitar, never use a was or an oil on the top, it will damage the sound.
I have been told to use windows cleaner (but not directly spray it on the guitar)

Customer Support : No Opinion

Overall Rating : 10
This is the best guitar you could buy in this price range. <500$
Nothing comes even close of it. Merci mes amis du Quebec!


Product: Norman B20
Price Paid: 350 (Canadian)
Submitted 07/03/2003 at 11:06am by David Rodgers
Email: dcr at umich<dot>edu

Features : 10
2003 Norman B20(6) see www.normanguitars.com if you want to see the features/woods/whatever list. Didn't come with a case but I bought a very good one ($75 Canadian) to go with it.

I'm giving it a 10 because this category really isn't a good fit for an acoustic guitar.

Sound : 10
Wonderful! WONDERFUL!!! This is a great, great "pick of the litter" guitar. Not only are Norman's very good guitars for the money but this one is, as I just said, the pick of the litter. While at the store I played the whole Norman line while a friend (who is a better acoustic guitarist) listened from across the room (they had about 15 Norman's) and this one stood out from the rest. We liked the sound better than more expensive Norman's and toward the end I started playing it back and fourth with very expensive guitars from other manufacturers and it STILL stood out.

I have already recorded with it (guitar and voice) and it sounds great. I'm still using the stock strings (something I have never done in the past) cus it sounds so great.

I'm normally an electric guitarist and don't normally like acoustics? because they just don't feel comfortable to me. And this one does have that same, less than comfortable, feeling that I get when I play any acoustic guitar. Only this sounds so good that I keep playing.

Action, Fit, & Finish : 9
Set-up was "spot on". While there were no flaws there is a blurry slightly discolored knot in the wood that looks like a flaw just as you look down at the body of the guitar from a playing position. I suspect that it was enough to put off people who wanted a glorious looking wood grain. But I want sound and am glad that they passed it by if they did.

Reliability/Durability : 10
It's only been three weeks but I have seen no warning flags as far as this stuff goes.

Customer Support : No Opinion

Overall Rating : 10
Have been playing for over 30 years. I have three electrics and one early 70's Fender acoustic that is now going to be my "beater" guitar. I would rush to replace this guitar but doubt if I could find another this nice. Love's -- It's all about sound and this one is great. My criteria with this purchase was "If I was going to record and had my pick of any instrument this is the one I would select". Hate's -- I don't like the feel of acoustic guitars and nothing is going to fix that. I am not a golden ear connoisseur but I feel that this guitar is the equal of Martin's that are three times it's price. I played a lot of guitars before buying this one. Just about everything that I could lay my hands on at a lot of different stores.

Anything else to share? I wish I could have practiced the guitar during all the time that I spent looking for guitars -- I'd be a much better player!


Product: Norman B20
Price Paid: 250 (CAN)
Submitted 05/20/2003 at 01:21pm by Anonymous

Features : 9
I bought my B20(6) in 1999. As other people have mentioned already, it's a pretty basic dreadnought. No features. My model was a "factory second". These models are designated by the "F" added to the serial number behind the headstock and the "FS" stamped on the label in the soundhole. Wasn't sure why this model was a factory second...but now I have my supicions.... I'm giving this guitar a 9 just because you don't need all kinds of frills on an acoustic and it's bargain at this price with a solid spruce top.

Sound : 8
Great sound. Clear, with plenty of attack. Not exactly "warm", but it does have enough bass. Obviously, putting heavier strings on helps with the low end. I don't think it suits finger pickers too well. It sounds a bit thin when fingerpicking. But with a pick it can be very loud. This guitar projects well while strumming and flat picking.

Action, Fit, & Finish : No Opinion
Action is great especially for an acoustic. The neck is pretty thin and it's easy to move around on. One thing that's great is the intonation. I've never had a problem when using a capo, the intonation is great each time.

Reliability/Durability : 4
This has been a great guitar, however it developped a crack in the top after about 2 years. The crack starts under the bridge near the high E string and follows the grain until the binding. A second crack has also started near the A string and has only made it 1/3 of the way to the binding. At first I blamed the fact that my apartment was really dry (I mean really dry), but then another crack started forming from the soundhole to the fingerboard. This new one is in line with the first one. I don't think that this is the reason why they labelled this one a Factory Second, but I'm beginning to wonder. Despite all this, the guitar still sounds great with no vibrations from the cracks. When the humidity rises, the cracks almost disappear.

Customer Support : No Opinion
Never bothered calling Norman/Godin/Lasido. Bought this at Steve's Music and Montreal, and why would I even try to get service from those clowns?

Overall Rating : No Opinion
This guitar is still a great deal. If you decide to get the B20 with the soft finish, make sure you keep an eye on the temperature and humidity around the guitar. I'm looking for a replacement, and I'm still considering a Norman, except this time with a gloss finish!


Product: Norman B20
Price Paid: US $200
Submitted 02/25/2003 at 11:35am by Carl
Email: Leftomania at netscape<dot>net

Features : No Opinion
Its a plain jane acoustic dreadnought, but I guess material could be a feature. The solid top is very, very nice spruce. The rosewood bridge and finger board also appear to be of excellent quality. The tortoise shell pick-guard is very attractive. The cherry laminate back and sides don't look too shabby, but the are laminate. Mahogony neck, nice no-name tuners.

Sound : 10
The sound is fairly bright, and louder than most acoustic guitars I've played. The brightness makes it better for fingerpicking than most dreadnoughts, it almost sounds like a grand concert. Strumming sounds good as well, but also a little on the bright side. Sound is a very subjective thing. I have an 18 year old solid top Fender F210 that has a much deeper more dreadnoughty timbre to it. I can't say either is obviously better. I guess it depends on what sound you are trying to produce. The volume on the Norman is impressive. I have to agree with many of the posts. This guitar sounds too good for the price.

Action, Fit, & Finish : 7
This guitar was a second due to a finish flaw on the upper side of the guitar. I knew about it before I bought it, how else would I have gotten it for $200? Other than the flaw, it's perfect, and very pretty. The saddle required some work when I got it. The treble side of the saddle was too thick. The high E was actually higher than the low E. It's compensated for each individual string so it wasn't just a matter of flipping it over. I had to attack each individual string's section of the saddle for the G, B and E and reprofile them. It wasn't difficult, just time consuming. The action is excellent now, very comfortable, no buzzes. The "satin" finish looks like no finish at all, I like it. The whole minimalist look of the instrument is really very nice.

Reliability/Durability : No Opinion
I've only had it 3 months. The initial impression, though is that it feels very solid.

Customer Support : No Opinion

Overall Rating : No Opinion
Overall, I'm very impressed with this instrument. It's definitely got great bang for the buck. I was looking to retire my old fender F210LH, which plays fine, but will need a fret job soon from being played so much over the last 18 years. The Norman fresh out of the box is at least equal, but quite different in sound quality, which is pretty good when competing with an 18 year old solid top. This is my every day player for the last 2 months now. I can't say I hate anything about it. I wish I had more to compare it to, so I could give you a better idea. I leaned very heavily on the reviews here at harmony central to chose this guitar. Being a lefty, you don't get much opportunity to sample guitars at shops. What few lefties there are tend to be total crap. I was in Manhattan about 5 years ago and played some very lefty guitars ther, but all of the good ones were an arm and a leg. I owe harmony central and the folks that wrote the preceding reviews a big thank you. This is an excellent guitar.


Product: Norman B20
Price Paid: US $199
Submitted 09/29/2002 at 07:20pm by Brad
Email: brad_343 at hotmail<dot>com

Features : 9
To me, an acoustic needs only one thing: good tone. THe Norman B20 has a beautiful satin lacquer finish on everything,from the solid Sitka spruce top to the 3-ply cherry back and sides to the Honduras mahogany neck. The woods are gorgeous- the one I have has some figuring on the top which makes it really distinctive looking. While the absence of abalone inlays, neck and head binding, and a high-gloss finish might deter some players, I think that's what makes the Norman B20 so stuning. The tortoise shell pickguard, bound body, rosette design, and unique wood color (cherry) make it what it is. Understated, but elegant is how I would describe the way this guitar looks. However, while the B20 has everything you need, per ce, mine doesn't have any form of transducer onboard. This doesn't bother me though; what bothers me is the artificial, plasticy sound of piezo pickups. :-) I would rather mic the guitar or use a soundhole pickup (which sounds a lot warmer than an under the saddle transducer).

Sound : 10
This guitar is about as close as many people (including me) will be able to come to the ideal acoustic sound. The spruce top and hard cherry back and sides combine to make a bright sound (especially with the 80/20 bronze strings I just intalled today), but still with plenty of punchy (not boomy) lows and blossoming mids. The guitar isn't especially loud (my all-plywood Ibanez PF-4 is actually a little louder) but the rich tone more than makes up for it. In regards to versatility, I can't think of a style that the B20 wouldn't work well for.

Action, Fit, & Finish : 9
Every note rings clearly in barre chords all the way up the neck (even the 10th fret G chord on which my Ibanez buzzes like those cars with really loud bass). The finish is satin, but it still seems as durable as a gloss finish. The action is almost perfect. The only problem is some minor buzzing when you hit the low strings really hard (pretty much unavoidable if you don't want to spend over $2000).

Reliability/Durability : 10
The B20 feels really solid, and like I said the finish should last forever. I don't think anything could ever go wrong with it unless I drop it from about 10 feet or something.

Customer Support : No Opinion
I can't really say- I haven't had to deal with them (and I'm sure I never will).

Overall Rating : 10
This guitar is pretty much all I will ever need in the way of acoustics. the only reaon I would want another one is if I want something gaudy or a 12-string. It seems to me that now that Samick is making all these guitars with pearl inlays and quilted tops that these features can't be used to judge a guitar's worth at all. Hell, I think some of these Asian guitars look downright cheap. For example I would rather wear clothes that look decent and aren't too flashy. I would not want to wear a cheap fur coat, or purple velvet pants. People like me will buy a Norman, people who wear fur coats and velvet pants can have their $400-trying-to-look-like-$4000-but-really-sound-like-$40 guitars.


Product: Norman B20
Price Paid: 300 (taxes included) (CAN)
Submitted 08/20/2002 at 05:56pm by Anonymous

Features : 9
Made in Canada. Solid top and laminated sides and back, I believe. Dreadnought style guitar with a set neck. Sealed tuners. Nut and saddle are made of Tusq (immitation bone). No electronics on my guitar.
Can't really complain about the "features" - it has everything a simple acoustic should have.

Sound : 10
Nice, rich sound. I haven't played a myriad of acoustics, but this guitar blows away other similar models by far. I think part of it has to do with the finish, which is strong and doesn't impede the wood's vibrations, like other finishes can. ie - I played a Yamaha with very similar features. The Norman made the Yamaha sound like a $30 Stella!!!

Action, Fit, & Finish : 7
The set-up was mediocre, I had it redone. Well, it also didn't help that I had a go at doing it myself, which made it 100 times worse! The wood is beautiful, except for one flaw. I can't complain too much however, since I did buy a factory second - more on that in the "overall rating" section...

Reliability/Durability : 8
Looks well constructed. I don't play in clubs or anything, but the guitar feels very sturdy. If you do plan on playing live, I would suggest a set of replacement tuners (Grovers or something). The stock tuners aren't bad but don't seem to put up with hard playing like a good set of replacements would.

Customer Support : No Opinion

Overall Rating : 9
For the price, it's grrreeeaaatttt!!!
Good sound, good construction. Best of all, it's made in Canada.
My guitar is a "Factory Second" - that means that there's a flaw in the finish - but no other defects that would comprimise playability. I got the guitar $50 cheaper just because of this!!! I'm not even quite certain what the flaw is.
Concerning the price: don't be discouraged to pay a bit more that what I've stated. I believe I saved alot because I live relatively near the LaSiDo factory, which I think saved me (and the dealer) a bundle on shipping.
It's a great guitar for the price.


Product: Norman B20
Price Paid: US $800
Submitted 05/05/2002 at 09:07am by ROGER MORT
Email: mort4726 at aol<dot>com

Features : 9
$800.00 WITH HARD SHELL CASE, MODEL-B20 12 STRING, SERIAL# 01215270, 22 FRET NECK SCALE, PURCHASED MAY 2002, MADE IN CANADA. THE TOP IS NON-LACQUERED FINISH, WHICH I FEEL ALLOWS THE GRAIN TO EXUBERATE ITS TRUE NATURAL APPEARANCE. THE MUSIC STORE ADDED A FISHMAN STRAP KNOB, 1/4" BRIDGE PICKUP. MARTIN MARQUIS ACOUSTIC PHOSPHOR, EXTRA LIGHT GAUGE M2600 (12) STRINGS.

Sound : 10
I HAVE BEEN PLAYING FOR 30 YEARS AND HAVE ALWAYS WANTED A 12 STRING GUITAR, BUT I HAVE TRIED VARIOUS MODELS AND HAVE FOUND THEM CUMBERSOME AND HARD TO PLAY. I PLAY MANY DIFFERENT STYLES, ROCK, JAZZ, BLUES, SOME FOLK STYLE AND EVEN MODERN STYLE OF GRUNGE. I USE A PEAVEY 212 SPECIAL AND A 4X12 CABINET FOR EXTRA PUNCH. I USE AN ART SGX2000 GUITAR PROCESSOR. ALTHOUGH THE NATURAL SOUND OF A 12 STRING DOESN'T REQUIRE TO MUCH EFFECT I'LL USE A SLIGHT AMOUNT OF DELAY. THE SOUND IS ABSOLUTELY WARM, FULL AND BRIGHT. WHEN PLAYING THE GUITAR IT MAKES YOU FEEL LIKE YOU ARE ONE WITH THE GUITAR.

Action, Fit, & Finish : 10
THE STRING ACTION IS PERFECT TO THE TOUCH AND ALLOWS FOR LONG PLAYING TIME. I CAN STILL BEND THE STRINGS AND PERFORM HAMMER-ON'S AND PULL OFFS WITH LITTLE EFFORT. SO FAR AS I CAN TELL THERE ARE NO MISALIGNED BRACINGS. THE WOOD IS MAPLE BACK, ASH TOP WITH ROSEWOOD NECK. A FISHMAN PICK UP WAS ADDED TO ENHANCE THE SOUND AMPLIFICATION, PERFECT CHOICE.

Reliability/Durability : 9
DUE TO THE FINISH NOT BEING HIGHLY POLISHED OR LACQUERED I MUST BE CAREFUL NOT TO SCRATCH IT. AS FAR AS A GIG, I WILL BE PLAYING THIS GUITAR FOR ALONG TIME IN FRONT OF PEOPLE, IN PARKS, INSIDE & OUTSIDE. I DIDN'T PURCHASE THIS TO SIT IN A CASE OR STAY AT HOME. THE HARDWARE IS NEW BUT SEEMS DURABLE ENOUGHT TO LAST FOR A LONG TIME. IF NOT I'LL LET YOU KNOW FOR SURE. MY CURRENT FENDER ACOUSTIC (1980), WENT WITH ME TO DESERT STORM, HAS A BUZZING NOISE WHILE HOLDING A "F" CHORD, FRET OUT PROBLEMS ON THE 12TH WITH THE 1ST STRING, BUT I STILL PLAY IT (OLD SENTIMENTAL REASONS I GUESS). OLD HABITS ARE HARD TO BREAK. BUT NOW THIS NORMAN 12 STRING WILL BE MY NUMBER ONE!

Customer Support : No Opinion
NO NEED TO USE THEM AT THIS POINT.

Overall Rating : 10
BEEN PLAYING SINCE THE AGE OF 9. NOW 42YEARS OLD. I OWN A GIBSON LES PAUL CUSTOM STUDIO GUITAR, FENDER ACOUSTIC GEMINI II, TAMA ROCKSTAR DRUMS 10 PIECE WITH ZILDJIAN CYMBALS, IBANEZ 4 STRING BASS GUITAR, PLUS A STUDIO FULL OF EQUIPMENT...


Product: Norman B20
Price Paid: US $312
Submitted 04/07/2002 at 06:40pm by Anonymous

Features : 8
This guitar was made in 2001 and has a solid Spruce Top with Cherry sides and back. The neck is solid Mahogany and has a dreadnought body. It has very solid action, and the tuners have been remarkable thus far. It keeps in tune for extended periods...very solid.

Sound : 9
This guitar sounds beautiful! It has a rich, deep sound that complements my acoustic folk flavored style. I play a lot of old American folk songs, Woody Guthrie, Merle Travis, etc. I compared it to the Martin D-16, which I was considering, and for less than half the cost of the Martin, the sound was very comprable.

Action, Fit, & Finish : 9
The guitar was set up well, although I did have the action tightened a bit to taste. The guitar was well put together...excellent finish. The wood work is simply gorgeous...hand crafted.

Reliability/Durability : 9
Have only had it for a month..so far so good. I would take it on gigs without reservation. The finish, according to several local pros, will last well and actually become more refined as body oil gets absorbed.

Customer Support : No Opinion
Haven't had to contact them...

Overall Rating : 9
I have been playing for about 5 years. I also have a beater guitar, a Hohner, that I take on outdoor ventures. I would definitely get another Norman if this were stolen. Truly, this was a bargain.


Product: Norman B20
Price Paid: 175 (CAN) used
Submitted 03/14/2002 at 12:13pm by Robert Coutu

Features : 5



Plain looking, straight clear lacker that had yellowed with years.
Have added a cheap pick-up with no sound control (1984).

Sound : 10
This guitar has been in hell...wasn't really taken good care of.Camping boosing pubs Brasseries etc. But new strings (extra-light gage) bring back its luster. Good sound for folk song, the greatest for fiddle accomp. It really has a heart.

Action, Fit, & Finish : 7
One of the string tuner, it became loose after 2 years.
The bridge split up 5 years ago. Changed it myself, and it didn't make any difference to the sound.

Reliability/Durability : 9
It surely is good...if you take good care of it. Even though the things old and a little rattlelish, It's following me at every gig. No backup necessary with this guitar. (Played in a college course this morning and was great. Kids were impress)

Customer Support : 3
That's a problem, I find. Even though any luthier can make the reperations that someone needs, fact is it would be nice to be able to get info or else from the factory...the maker.

Overall Rating : 7
I've been playing for little over 30 yrs and I know one thing. You just can't go wrong with any of the Norman Guitars. Because you get your moneyworth out of them guitars. Comparing any guitars is something I find tough because it depends on taste and budget and more of each and every individual.


Product: Norman B20
Price Paid: US $429.00
Submitted 03/09/2002 at 05:17am by M.Murphy
Email: mjmurphy<at>catt dot com

Features : 10
Not sure what year it was made. It was made in Canada by the same company that makes Seagull and Godin. Mine came with a spruce top and a maple back and sides. Most reviews that I have seen and people I have talked to have different wood of the back and sides. It has a Fishman pick up in it. It has a satin finish. I wasn't sure I liked the finish at first, however all the compliments I got changed my mind.

Sound : 9
The tone on it is a little bright when flat picking. It is perfect for finger picking. The sound is much more full. Sounds great with Elixir strings.

Action, Fit, & Finish : 10
The action on this guitar is the best feature I think. Everyone who plays it falls in love with the feel. I't is a great guitar for someone just starting out. Most starter guitars have action that is an inch off the neck. This feels good and won't discourage the beginner. I wish I could give it an 11 rating

Reliability/Durability : 10
I would say that overall the guitar has held up well.. I'v had it a year with no problems. Well built guitar...

Customer Support : 8
I've not had to contact the company for warranty issues. However I tried to contact them as to why they don't put more information about the Norman on their web-site. It is treated like the step child. All e-mail is answered via automated server. They say they are to busy. I feel that you should never be to busy to talk to your customers.....

Overall Rating : 10
For the money this is the best. It is a hand made guitar with great sound and action for under $500.00USD. It cannot be beat. If you are one of those people that have to have a name brand guitar like Gibson, Taylor, or Guild this is not the guitar for you. If you tell People you have a Norman they look at you like you have a booger hanging out of your nose. Then they play it and feel and hear the quality.
For the new player or for a good second guitar this is it.


Product: Norman B20
Price Paid: 269 (sterling)
Submitted 01/15/2002 at 07:21am by nnnnn
Email: herzbergslade<at>aol dot com

Features : 6
a simple looking but beautifuly put together instrument. matt finish spruce top with laminate cherry back and sides. mahogany fretboard with 21 frets and a mahogany/ rosewood fret board/ neck (i think).
looks plain. machine heads are some non specific brand but work smoothly hand built in Canada, same family as Godin, Seagull, Simon Patrick.

Sound : 9
sounds to me are good, nice percussive bass, a forward mid range and a sweet treble. likes to be picked and yet again it just sings out when you hammer out those big open chords. i have played some top end accoustics and this matches them at the least. the wide neck takes getting used to if you are used to playing an electric but persevere. it has a lovely response all the way up the neck.

Action, Fit, & Finish : 7
set up was good, action is medium to low but no buzzes! the plastic nut and saddle make for near perfect intonation to my ears. the only gripe is that the nut is not perfectly flush to the neck and there is a tiny but visible join miss-match in the binding below the heel of the neck.

Reliability/Durability : 8
like any thing, if you look after this guitar it should last forever. build quality looks good and solid. it is a great busking/ gigging instrument.the satin finish will need some maintainance with a good quality bees wax to keep it in trim.

Customer Support : No Opinion
warranty is 2 years. no probs so far.

Overall Rating : 8
been playing 20 years, i own a les paul delux and a laney linebacker 65. various pedals.
i wish i'd asked for a cah dicount.
if it was nicked i'd be very upset, i'd have to buy another.
i chose this guitar because it sounded, felt and played the best, compared to more expensive fender, washburn, gretch, simon and patrick ,epiphone, tanglewood, takamine.


Product: Norman B20
Price Paid: 1600 (MYR)
Submitted 10/25/2001 at 06:11pm by Kang Mon Sai

Features : 2
Let me be simple. There are lots of detail reviews. There are only standard features in this guitar. No excessess and no lacks. Just nice.

Sound : 9
When it's new, it's just like most other guitars. But one you season it with the sound waves penetrating tru its wood grains, you will hear the difference. The difference is clear.

Action, Fit, & Finish : 9
Just perfect. Nothing more you could ask for. If you love the nature of wood, then you will swoon over this baby.

Reliability/Durability : 8
Playing it for over a year. No cracks or wobble. Only that the top is not lacquered (for a darn good reason), just be careful. Do not put your power drill next to it.

Customer Support : No Opinion
Have not tried them yet.

Overall Rating : 10
I have a Kapok (?), Yamaha and Suzuki. (No Honda yet). I am a true Asian but I dare say that we should leave the making of guitars to the west. They somehow bring the best out of wood and steel. This Canadian baby is a privilege to own.


Product: Norman B20
Price Paid: US $329
Submitted 10/02/2001 at 06:06pm by Chris

Features : 9
I received this as a gift in July 2000. So, I'd assume it was manufactured in "99" or "00". This beauty is blonde. When I first saw it I wasn't crazy about the color. I picture an acoustic guitar as a rosewood body with a light top. It only took a few weeks to love the color. As far as other features, I like the pick guard. It's not real big, so you see more of the top.

Sound : 10
I've only been playing for one year. So, it sounds great to me. My teacher who's played for thirty years and has played many guitars loves the sounds. Usually once a month or so he'll use it during my lesson, and it sounds great.

Action, Fit, & Finish : 10
This guitar has been flawless since I got it. No buzzing, flaws in the finish or nicks at all. The top and back are a perfect bookmatch. As I said, this is my first guitar and knew nothing of guitars. So I thought they were one piece of wood until I was informed that it wasn't.

Reliability/Durability : 10
I play this beauty every day. I have only changed the strings a few times and it looks like it did the day I got it.

Customer Support : No Opinion
I've had no reason to contact them. I believe the warranty is for two years.

Overall Rating : 10
In the past year I've gone to music stores and played Gibsons, Martins and Taylors. I prefer my Norman to all of them but the Eric Clapton Martin and the 800 series Taylor. I just recently bought a Simon and Patrick Folk Pro. Norman and S&P are sister companies. I'm spoiled. I'll keep paying a few hundred dollars to play a great guitar verses thousands to play a name.


Product: Norman B20
Price Paid:
Submitted 09/24/2001 at 08:38pm by willie
Email: willie147 at hotmail

Features : 8
my giutar was made in canada in 1993-1994 i think,thats what it says inside the body.its a 6 string left hand that i have strung up left handed.... works really nice......

Sound : 10
i play rythym most of the time, has a nice fat,thick sound that i love

Action, Fit, & Finish : 9
its acoustic so it cannot be set up too many different ways. no pickups but i do ocassionally use a dean markely pickup..

Reliability/Durability : 10
stays in tune for 4 hrs of hard country playing,cannot argue with that

Customer Support : No Opinion
never had a bit of trouble,a friend gave it to me so i` dont know if there is a warranty

Overall Rating : 10
had it for 5 years never any trouble, wouldnt trade NORMA,for anything


Product: Norman B20
Price Paid: N/A
Submitted 06/25/2001 at 10:01pm by Charles

Features : 9
Built in 1993- solid spruce top plays well has good tone and retains tuned state.
High quality for provided at a reasonable price

Sound : 9
Good volume with full rich sound

Action, Fit, & Finish : 9
book matched back. Well set up as new No flaws found

Reliability/Durability : 9
Has given no problems in 7 years and expect it to stand up for a lifetme of use.

Customer Support : 10
no problems had to be dealt with by dealer I have changed strings twice

Overall Rating : 9


Product: Norman B20
Price Paid: 249 (#)
Submitted 06/15/2001 at 10:24am by Pete
Email: pete_smith at inmarsat<dot>com

Features : 10
B20 - Matt Laquer finish, solid spruce top, Mahogany neck.

Bought this with a hard case, strap and years warranty for #249.

played plenty of other makes Yamaha etc... but could not find anything which had such a quality and powerful sound for less than twice this price. Found a nice Martin for #700 which I could not afford. Later my guitar tutor bought the Martin and we swapped for a while, both of us agreed there was nothing between them but price.

Not many features in an acoustic guitar - but this still scores 10

Sound : 10
Rich & Full. I would encourage any beginner to buy this make/model as the quality of sound will improve your performance significantly.

10 out of 10 - no issue

Action, Fit, & Finish : 10
When I bought this guitar I did'nt really know what 'action' was, all I can say that for a beginner the guitar was setup correctly,

I get no buzz, the strings are easy to play and the thing NEVER and I mean NEVER goes out of tune.

I was also afraid that the matt finish would mark easily - but its hard as nails - no scratches or chips.

Reliability/Durability : 10
Can I depend on it.

I have played it daily for 7 months and each day I enjoy it.

I have never played live but for me its dependable.

Customer Support : 10
The dealer was very good and I think I got a very good price, but Im a very determined negotiator.

I have had no reason to ask for support.
I did try to contact the manufacturer to say how delighted I was, however I think they have changed their product line and they are no longer made under the Norman name. The shop where I bought still has B20's and other Norman models for sale. If these are end of lines then I may well buy another whilst I can.

Overall Rating : 10
If this guitar was lost I would be desolate if I could not purchase another exactly the same.

Performance v Price - nothing comes close.
Im really hard to please and even I think I got great value for money.


Product: Norman B20
Price Paid: 249 (british pounds)
Submitted 04/16/2001 at 06:10am by Adam Wybierek

Features : 10
Features and appearance as described in other reviews. Made in Canada. Mine is not fitted with a pickup. My Dad(R.I.P) bought me this back in 1991 brand new. How many features is an accoustic guitar supposed to have anyway?

Sound : 9
When I first got it, it seemed a bit hard to play but I had been playing electric only for years. I like it with Martin light gague strings which really aren't that light. I have Martin extrs light on it at the moment, which play nice but don't have such a full tone as heavier ones. The tone has improved with age. It is a truly nice sounding guitar..full and yet sufficiently bright/trebly sounding to have a special sparkle. The sound is also very balanced and the intonation, which I just tested now, is still sound as a pound although the frets need replacing..

Action, Fit, & Finish : 10
The matt finish seems to make for a lovely sound although the guitar is prone to getting a bit dirty as a result. Everyone who plays this instrument likes it a lot. The action is at an acceptable level but like asny accoustic guitar you have to be prepared to go through some pain before you are fully comfortable and free to express yourself..it aint like playing electric. I have taken this guitar on my travels when working in Germany. It has been rained on, snowed on and dropped upteen times. It has been left standing by a window in blazing sun for days on end. I was camping out by the river in munich in the damp and I took it without case to where I was working at a brewery and stashed it in my locker. When I argued with my girlfriend on the phone I once threw it against the wall and it is still cracked as a result. Still sounds lovely. I don't know how it held out.

Reliability/Durability : 10
See above. I appear to have mixed up the sections.

Customer Support : No Opinion
Never had to call Norman. Guitar has only improved with age despite having been mistreated.

Overall Rating : 10
Been playing for 15+ years. I went dow the west end(central London) the other day and tried out lots of guitars. So many were rubbish despite having high price tags. I did, however, play one Martin which was exceptional at about #650. I am just getting back into playing the guitar after suffering depression for many years. This guitar has saved my life with all the happiness it has given myself and others. It has had thousands of different songs played on it and has jammed with many other guitars. My attatchment to it is not, however, purely sentimental. It has a grand, expressive tone and solid intonation.
I feel tempted to buy another Norman guitar and would recommend Normans above any others for value for money and quality. Mereci pour tout Norman.


Product: Norman B20
Price Paid: US $320
Submitted 02/13/2001 at 09:52pm by KP
Email: lrpkvp<at>msn dot com

Features : 8
My B-20 six string was made in 99'. I got the satin finish and I like it. Spruce top, cherry back & sides, mahogany neck, rosewood fretboard---great (quality) wood all the way around.

Sound : 10
I've been playing it for 6 months, varying between Martin Marquis & SPs, both in light strings-- work perfect. I also replaced the bridge pins with nice chrome-plated brass ones. It has a uniquely-fantastic sound. Great deep lows, solid mids, and wild highs, not to mention sustain that won't quit (partly due to those pins). It plays as good as the Martins (better than the entire X-line) & Gibsons I've tried at a fraction of the cost.

Action, Fit, & Finish : 7
High-quality woods used throughout. Nut & saddle materials are some composite that looks great, but the saddle did chip (under the 3rd string) for whatever reason -- this has not effected sound/performance. Action is sweet--this is the most playable and forgiving guitar I've played, however, I'm still a novice with little more than a year of shop visits/tests under my belt. With that said, my B-20 is the standard I measure all other acoustics by, and for the money, nothing comes close.

Reliability/Durability : No Opinion
May be too soon to tell, so far so good other than the minor chip in the saddle.

Customer Support : No Opinion
I haven't dealt with them yet

Overall Rating : 8
I also own an Epiphone PR-100, which like the Norman B-20, is a great guitar for the money. The PR-100 is a baseline starter guitar... the Norman B-20 is definitely not a starter. It is a basic model in the Norman line, but you wouldn't hide it behind the couch---its a looker/keeper/gig player. I did quite a bit of shopping before I was struck by the B-20. I was narrowing in on Martins and Gibsons, for sound/playability and quality. You get all that with the B-20, but don't have to make those mortgage payments for the namesake...yet.
I will buy another Norman, no doubt.


Product: Norman B20
Price Paid: $300-350 (I think) (Canadian)
Submitted 01/10/2001 at 02:39pm by Grant
Email: letdown_head<at>hotmail dot com

Features : 8
Hand Made in La Patrie, Quebec, Canada. I bought it in June '98, so would assume it wa made in late '97/early'98. Dreadnought body with dot inlays and 21 frets, but there is no cutaway, so you can only really get to about the 15th, or so. It is a straight acoustic, no pickup. The reason I bought it was because it has a solid spruce top,in addition to cherry back and sides, mahogany neck and rosewood fingerboard. The finish is a "matte" or "satin"-type finish, no gloss here. The tuners appear to be generic-types to me. Gave it an 8 because of the great tuners - this guitar stays in tune forever! One bad thing is that the truss rod could be "Gibson-style" on the headstock, but instead is inside the body.

Sound : 9
First off, I have been playing for almost 3 years, and started with this guitar. I play mostly alternative/classic rock, such as Radiohead, The Tea Party, Zep, and some other stuff like U2,etc. and it sounds great! I can strum, pick and fingerstyle with this guitar, and the sound is in my opinion strong (ie.-full) and bright. Sounds better than my friend's fender, and most other guitars in-and over-it's price range. Hammer-ons and pull-offs sound great, and the sustain will last forever if you keep your fingers still (great for slow, arpeggiated stuff). I use Martin SP light strings, so mediums or other brands may sound a bit different.

Action, Fit, & Finish : 8
I stuck with the same setup as the factory, and it seems to offer great playability. I think the action may be a bit high, but when playing in alternate tunings (such as CGCGCe), this works out OK because there is still no fret buzz until you really hammer on the top string. I can pretty much play this thing as hard as is practical without any problems. It is difficult to see the seam between the two top pieces, but the side and bottom seams are visible. They still look good, though. One problem is the low-gloss finish. Some say that it results in a better sound than gloss, and it certainly looks unique, but I think it will show some wear when this guitar starts to travel and if one were to gig with it. I already have a few dents in the top. The plastic-like edging has saved me many times, though, as it is very tough. The internal bracing is beautiful, and you can just smell the wonderful wood smell through the soundhole. I gave the Norman an 8 here only because of the finish. I would buy a glossy version next time (and I would seriously consider a Norman again!).

Reliability/Durability : 7
As I said before, I don't think the low-gloss finish could survive serious gigging for very long, but the rest of the guitar seems to be quite durable. I think the tuners are great, and the guitar stays in tune for probably a week or so of on-and-off playing. Again, it gets a lower mark because of the low gloss finish.

Customer Support : No Opinion
I think it had a 2 year warranty, but am not sure exactly of the length. I have never had any problems with this guitar, other than initial hesitations about adjusting the action, but I decided not to take it in.

Overall Rating : 9
The staff at Steve's Music, Toronto were so helpful (I really only talked to their acoustic guitar guy) that they (he) deserve this mention. He let me take my time, and took the time out of a seemingly hectic afternoon to explain to me and my friend about the construction of the guitar, etc. If my B-20 were stolen, I would either upgrade to a semi-acoustic Norman (now that I am a so-so player, and am also looking for an electric) with glossy finish, or a Seagull (made by the same parent company in the same town). The friend who helped me buy my Norman owns a Seagull, and he took me around and showed me all the competition, which left me no choice but to get the Norman. Where else can you get a solid-top acoustic for this price, that sounds this good? My likes: this guitar will only sound better with age, because of the solid top and great construction. Dislikes: You guessed it, the not-very-durable low-gloss finish. I challenge anybody in the market for an entry-level to intermediate acoustic guitar to find anything better or even as good as this guitar for the price. I would definitely recommend Norman or the sister brand Seagull to anybody and everybody. I just can't say enough about them.


Product: Norman B20
Price Paid: 225 (Canadian) used
Submitted 09/16/2000 at 10:45am by Paul Stewart
Email: lethargy1 at home<dot>com

Features : 7
Solid Top, Canadian Made, High Gloss Finish, Solid Machine Heads.

Sound : 8
Not that boomy which is great because while recording usually the low end needs to be filtered out.

Action, Fit, & Finish : 9
Decent action, nice neck radius, body thickness is perfect for my size, (6 ft 3)

Reliability/Durability : 10
Well built, no finish flaws, no glue separations.

Customer Support : No Opinion
Havent't dealt with the company, no warranty (bought used)

Overall Rating : 9
Good value for studio and live (mic-ed), solid tone, rugged build.


Product: Norman B20
Price Paid: $300-350 (Canadian)
Submitted 07/08/2000 at 10:14am by William Pugh
Email: williampugh<at>freewwweb dot com

Features : 7
I bought this guitar in '93 in Barrie ON. It has, as you have already read a solid top, which was the deciding factor when choosing the guitar. The tuners aren't recognizable (there's a greek delta on the back and they are made in Canada). There aren't many sepcial features but that doesn't bother me. I like a plain guitar.

Sound : 8
Most of the time I play I use a pick. This guitar was excellent for that style. I find that it has a rich full sound, but not incredibly loud, not a thin, plastic sound characteristic of laminated tops. It's fairly well balanced, if not a little "trebly". I save 10's for really thick rich guitars but this deserves an 8 just because of the sound the solid top gives.

Action, Fit, & Finish : 8
I have had this guitar for 8 years and it is just now due for a fitting. The action was low, but not so low as to cause buzz. The top has a beautiful fine grain - I love the way it looks. The satin finish is very easily damaged and the pick guard is small and not placed close enough to the soundhole for my playing style so a fair bit of the finish is now missing under the pick guard (an ex-friend's fault, and some wood has been chipped away between the smallest strings and below the last string. I haven't been particularly careful with this guitar and in general, (if we forget the satin finish which I never should have bought) it has stood up very well to my mistreatment.

Reliability/Durability : 8
As I said, I have had this guitar for 8 years and it is only now in need of a fitting. I have never really had problems with playing live with it. I have done so relatively frequently and have never had any problems. I use it frequently outside at campfires etc. and even there have not had problems with the sound or the touch. It is very solid in all respects, except the finish.

Customer Support : No Opinion

Overall Rating : 9
I have been playing for about 15 years and had a Seagull 12-string before I bought this instrument. If it were stolen or lost I would buy a similar model by the same company, probably a Seagull artist series or a Norman ST-68. A friend has one and I found it excellent. I know many people with guitars priced between $500-700 Cdn and have never found anything which compares in sound and touch at that price. A Norman B-20 with a Fishman Prefix costs about $700 and will sound as good as a Takamine when plugged, but much better unplugged. Basicall, I love this guitar! For a first guitar or someone who plays very little in public this guitar is an excellent choice. I have recommended this guitar and others from the same company to everyone I know who has bought a guitar.


Product: Norman B20
Price Paid: N/A
Submitted 04/29/2000 at 04:05pm by Anonymous

Features : 1
I have a Norman B-20 made in 98 and it rox. I thas 22 frets but you can't reach those anyways so forget about them, up to the 15th is the best u can do. This guitar gives the greatest acoustic tone and sound I have ever heard.I got a case with it too but that doesn't matter. This gutiar rocks even if it is made in quebec.

Sound : 10
It rox. period.

Action, Fit, & Finish : 10
Fit and finish are the greatest, get a high glass if i were you.

Reliability/Durability : 10
yes

Overall Rating : 10


Product: Norman B20
Price Paid: US $499
Submitted 04/26/2000 at 11:10am by Danielle
Email: deehuber<at>hotmail dot com

Features : 1
I believe this Norman was produced in either '98 or '99 in Canada. It has a solid spruce top, laminate cherry sides and back and rosewood fingerboard and headstock, satin finish. It is a standard dreadnaught with no frills, the pick guard is tortoise shell, the tuners are just plan locking tuners (no distinguishable brand) and it came with a hard case with plush lining. There are really no features, although I am glad it is a solid top and supposedly these things are entirely hand-made from 800 year old trees which have fallen naturally.

Sound : 7
I play mostly rhythm...folk, rock, roots. The richness of sound is improving all the time and I would describe it as bright, although the bass is definitely more pronounced than the highs, which I don't really like. It is noisy...the action set up from the factory was too low and I get a lot of fret buzz if I play hard, which I often do. Once I get the action adjusted I'm sure I will enjoy this guitar more and luckily there is plenty of room for adjustment.

Action, Fit, & Finish : 7
The action was comfortably low, but too low because the fret buzz is just awful! But as I said above, there is plenty of room for adjustment which is fine except I have to pay for it. The neck is nice and straight...everything else seems to be fine. I played mine with Satin finish against the same model with lacquer finish and sound difference was amazing. The downside, of course, is that is scratches really easily and is more susceptible to damage due to humidity changes.

Reliability/Durability : 7
The guitar holds it's tune very very well. The only live playing it's seen is in my living room or in the town square with friends and it's always been great. I do have concerns about the finish, though. It is dinged so easily, I worry that it may wear off someday although it hasn't thus far. The neck has lifted a bit from the body and one of the bracings inside has come up a tiny bit resulting in some strange ethereal buzzing. I spoke with a man who builds and repairs guitars and he said this is common with the type of clear glue being used and the satin finish as well. I live in a dry climate, but keep a humidifier in the case with the guitar at all times.

Customer Support : No Opinion
My guitar is under a two year warranty. Right now the neck and bracing need to be repaired, but I dealt with my retailer and he deals with LaSido for me. They have suggested I have it repaired here in town instead of shipping it off to California and they say they will foot the bill. I haven't done it yet, so I don't know how this will turn out. I am hoping for the best

Overall Rating : 7
I have been playing for a few years. And still own my starter guitar (an old Lotus!) I like this guitar, but it has given me more headaches than I had expected. If it were lost or stolen I might buy another, but would more likely replace it with a more expensive guitar with a little more flash! It is visually very plain. I love that it's a solid top and was affordable and I love that I can hear the sound improving every time I play it. I hate the action and that I have to pay to have it fixed, and I hate that if I don't place the strap on just so, I will have a dent in it the next day. I chose this guitar because it was the best sounding guitar and the only solid top in my price range. Admittedly, I have played other B-20's which had better sound but I was impatient. This B-20 had much better sound than the more pricey 64 model, though. I played it against a comparably priced Talkamine which had great sound, but was a laminate and not as well fitted. I played everything except Martins, which I could not even afford to look at at the time. I think for the price of this guitar it's great sounding, but it's always annoying when repairs must be made within a year of purchasing. In all liklihood I will someday pass this guitar down to a friend or relative who wants to begin playing and I'll move on to something of a little higher quality.


Product: Norman B20
Price Paid: N/A
Submitted 12/27/1999 at 09:35am by Robert Janelle

Features : 8
Made in Canada, eh! Has a top with a very light finish, which adds to the character of the sound. 22 frets. Not the best looking I suppose, but sound more than makes up for it

Sound : 10
This thing sounds incredible! I mean it. It sounds even better than almost every Martin I've ever played in the store. I got a capo with it, so the first thing I played on it was The Sounds of Silence, and holy shit, it sounded EXACTLY like the recording. I couldn't believe it!

Action, Fit, & Finish : 9
The second I got this guitar I was playing it like crazy. It feels great. The only I don't like, and this is probably because of the strings, is that I can't seem to bend them that well. The finish on it is very light, so you can still see the natural wood and everything, but like I said before, this adds to the sound. Looking inside, though, you can tell that this is excellent hand craftsmanship. Long live Canadian instruments!

Reliability/Durability : 7
The light finish makes me worry that this thing will scratch real easily or something..but so far it hasn't been too much of a problem. I'd definately gig without a back-up.

Customer Support : No Opinion
haven't had to deal with them

Overall Rating : 10
I've been playing guitar for about 2 years now and have gone through a lot of acoustics, but this one is definately the best sound I've ever heard. I think it even sounds better than all the Martins I've tried out. If it were stolen, I'd buy a Martin and use to to beat the living shit out of the guy who stole it and take it back. The staff at the store were very insistent that I should get this and I have to say, I'm glad they were so pushy. I play good 'ol rock 'n roll and I can't see myself playing anything but this acoustic. Canada rocks!


Product: Norman B20
Price Paid: US $426
Submitted 09/16/1999 at 03:54pm by Gary Thomas
Email: garth<at>bellsouth dot net

Features : 9
This is a hand made dreadnaught size acoustic guitar that can be equiped with an under the saddle Fisher pickup and basic EQ (for $200 US you can get a more advance EQ). The top is solid spruce finished with a very thin lacquer (patent formulation by LaSiDo), and the sides and back are laminated cherry wood. The bindings are simple but very well done. The sound hole is rough around the edges, but this adds character to the B-20's appearance. LaSiDo the same company that makes the Seagull and the Godin makes the Norman.

Sound : 10
Unplugged the B-20 has a very bright almost elfish tone quality. Each note is rich and is almost equivalent to the more expensive Taylor models. When plugged in, the B-20 has an umbelieveable sound that makes it difficult to believe that this is not a professional quality instrument. I tried my B-20 out on several Fender amps (Acoustic Sr, Princeton Deluxe 112 and Chorus)and was extremely pleased.

Action, Fit, & Finish : 10
The factory set up was great. The tech at the music store said that he has never had any problems with Norman's factory set up. Straight from the factory the action was low and very easy to play. Compared to the Yamaha that I was playing, I felt like I was in heaven. I had to look for the match on the top. The bookends were so well done that I had to get close to the wood to see where they were joined. The B-20 came ready to play straight of the box (of course it had to be tuned).

Reliability/Durability : 10
This is a high quality instrument that will with stand the rigors of live play. The craftsmanship is truly extradinary.

Customer Support : 9
I've emailed the company several times, and they've always responded within 2 weeks. Their responses were direct and friendly. The warranty on the instrument is for 2 years.
I would've given them a 10 if their email reponse was a little quicker.

Overall Rating : 10
I tried several other guitars out, surf the web, asked around and read a number of reviews before I bought my B-20. You will be hard pressed to find a hand-made solid top guitar with the B-20's quality and playability for under $500.


Product: Norman B20
Price Paid: UK Pounds 350
Submitted 09/05/1999 at 01:38am by Peter Young
Email: peter_m_young at hotmail<dot>com

Features : No Opinion
This is a 22 fret, solid top acoustic. It has a solid spruce top, cherry sides and back, and a rosewood finger board that's very easy to work with. Being an acoustic, it doesn't have much in the way of features. It's a very simple, minimalist guitar - no glittery scratch plates here!

Sound : 10
The sound is this guitars strong point. It has a gorgeous warm sound, and while i was looking for a new acoustic I couldn't find any guitar in this price range that sounded half as good. It's also got a surprisingly good sustain when fitted with new strings. I play pretty much anything on it, blues, rock, country, and it all sounds great (not to be big-headed or anything).

Action, Fit, & Finish : 9
The build quality of this guitar is astounding. The action is perfect, and just a glance inside the body will show you the workmanship that's gone into the guitar. I'm trying to think of something critical to say about it, but to be honest, the only thing I can think of is that on the surface of the wood top, there is a slight upset in the grain which is mirrored on both sides. But it's just a characteristic of my guitar, so I don't mind!

Reliability/Durability : 9
I've never had any problems with this guitar, but then I've always been one to cherish my instruments. It's definately reliable enough to use on stage, and who could resist showing off a sound like this? I've played this just about everywhere. On beaches, fields, misty mountain tops...

Customer Support : No Opinion
Never needed to deal with Norman, but it does come with a 5 year warranty.

Overall Rating : 10
I've had this guitar for about a year and a half, and I love it. It's matured perfectly because I play it so much. I've just bought myself a PRS Standard, and although it's a beautiful guitar, I still play my Norman more. If it got lost or stolen, I'd either replace it, or hunt down the person who stole it and torture them severely. While I was looking for an acoustic, I tried loads of guitars. The only one I picked up that sounded better was a #2000 Clapton signature Martin, which I very quickly put back on the shelf.


Product: Norman B20
Price Paid: Canadian 412
Submitted 05/28/1999 at 01:09pm by Anonymous

Features : 8
Handmade Dreadnought from our Friends in Canada. You know the Lasido people. (Seagull, Godin etc.)
Great guitar for the Money. Factory setup was excellent. The neck is very comfortable (for my hands). Solid spruce top, laminated cherry sides and back.
Very well put together, but this guitar is all about it's playablity and sound not about looks. Don't get me wrong it looks good too just kind of plain jane.

Sound : 10
Projects real nicely. The tone is full and even. Bass and Treble come through with equal clarity. It is just a pleasure to play. There isn't any buzzy that I could find. Even with fairly low action.

Action, Fit, & Finish : 9
The action is very smooth it is one of the easiest Acoustic I've ever played. I tried several other Guitars some that were much more expensive and I'll tell you what this one just felt right, price excluded.

Reliability/Durability : No Opinion
Brand new, It came with a hard shell case. I'm not a giging musician so it will live in it's case when I'm not playing it at home, so durablity shouldn't be a factor.

Customer Support : No Opinion
N/A

Overall Rating : 10
I've been playing for a few years. I expect to have this guitar for quite a while and to play it quite often, actually I'm looking forward to it. This guitar replaces the Ibanez AW 50 I have. I only bought it a few months ago. I'll keep the Ibanez as a travel / camping guitar. After I played a Norman I knew the Ibanez was soon to be replaced. I would have bought this first.... Live and Learn.


Product: Norman B20
Price Paid: N/A
Submitted 02/24/1999 at 06:16pm by Anonymous

Features : 6
Dreadnought acoustic with laminated top, blonde satin finish, bolt on neck. Neck is thin and wide, think Tele here. Plays like an electric too. No binding - unfinished edges and crappy tuning gears - great because you can see where they cut the corners, not hidden away somewhere. I'll knock down this rating due the tuners, but at the price level it's a moot point. It's got a body, neck and strings, what more do you need in an acoustic ? Priced and feature like an entry level guitar but ... This is a working musicians axe Made in Canada. See Seagull, etc I installed my own Barcus Berry Insider with end pin jack.

Sound : 9
That's the Norman's forte. It has a very balanced sound. The sound people love this guitar. Played straight acoustic, it doesn't have the rich bass of an old Gibson. I use D'addario Bluegrass strings on one and either silk & steel (good for one week) or light guage on the second for finger picking. (only cause I have it) Strange that the Norman can sound even being beat for bluegrass yet still be responsive with light strings for diddling. The guitar projects forwards well, but is weaker for the picker than some. e.g. in comparison with a Martin

Action, Fit, & Finish : 9
Guitar was set-up great from the factory. This is testing my memory now. It's been 20 years.

Reliability/Durability : 10
My Norman has been "ridden hard and hung uo wet" over 20 years of jamming and gigging. I that time the problems I can recall include: 1. bridge lifted a few years ago and had to be re glued 2. replaced the nut 3. $#%^&&%# cheap tuning gears broke. I replaced the works with a set of Gotohs. Work great, tune well. Any good replacements would probably do here. I would suggest that if anyone finds one of these, the first thing to do would be to replace the tuning gears. 4. Pick guard is lifting 5 Finish lifted off in places where my bug-dope lathered arm stuck to it during one spring outdoor gig about 15 years ago. Muskol and laquer do not mix !! well actually they do, too well. I used it without a back up for years. Bought a second that was lonely and forlorn at a yard sale as a backup up. Used it for a few nights while I took my time fixing the bridge and replacing the tuners on #1.

Customer Support : No Opinion
N/A

Overall Rating : 10
Been playing over 30 years (still lot to learn tho) Own other Norman B20 and some electrics including Tele. All have very similar necks so I feel right at home. Would I buy another one ? I did. If it were lost or stolen I'd be up the creek, cause I dont think they make the bolt on necks any more. I'd definitely give the new Normans a good look. Anything I'd like to have was a single cut-away and a more natural sounding pickup.

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